Spanish Speaking Customer Service for Automotive industry

Spanish Speaking Customer Service Professional

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to meticulously match the best candidates with the right employers to ensure a successful and fulfilling work experience. We are currently looking for a Spanish Speaking Customer Service professional to join our client's team in the automotive industry.

The ideal candidate will be fluent in both Spanish and English, possess a strong customer service orientation, and have a passion for helping customers resolve their inquiries effectively. As part of our commitment to finding the perfect fit for both candidates and employers, this role is essential in providing exceptional support to a diverse clientele, enhancing their experience with automotive products and services.

If you are eager to leverage your language skills and customer service expertise in a dynamic environment, this position is the perfect opportunity to elevate your career while helping customers navigate the automotive landscape. Apply today to start your journey with us and take a step closer to your ideal job abroad!

Responsibilities

• Provide exceptional customer service and support to Spanish-speaking clients in the automotive industry.
• Assist customers with inquiries regarding automotive products, services, and issues effectively.
• Resolve customer concerns and complaints in a professional and timely manner.
• Process orders, returns, and exchanges based on company policies and customer needs.
• Maintain a thorough understanding of the automotive product range, features, and promotions.
• Communicate with customers via phone, email, and live chat, ensuring clarity and satisfaction.
• Document customer interactions and feedback in the company's CRM system for tracking and improvement.