Action Care Coordinator (Administrative Support, Complex Rehab)

Job Description

Job Description

Description :

About Action Seating & Mobility

Action Seating & Mobility is a leading Complex Rehabilitation Technology (CRT) provider dedicated to improving quality of life through customized mobility solutions. With six offices and a growing team of professionals, we pride ourselves on collaboration, patient advocacy, and excellence in service delivery.

Position Overview

The Action Care Coordinator (ACC) plays a vital administrative role supporting patient care, documentation, and communication across departments. This position ensures accurate information flow between patients, clinicians, ATPs, billing, and customer service. Ideal candidates are detail-oriented, adaptable, and motivated to help others in a purpose-driven healthcare environment.

Work Hours : M-F 8a-5p

Pay : $19-$23 per hour

Eligibility for $1000.00 sign on bonus : At least 1 year of active CRT experience. 1 / 4 paid out upon starting, then paid out every quarter until 1 year anniversary.

Requirements : Key Responsibilities

• Collect, verify, and maintain accurate patient data including demographics, insurance, physician, and therapist information in compliance with HIPAA.
• Manage and update patient tracking logs to monitor workflow and case status.
• Follow up with physicians, therapists, ATPs, and billing staff to prevent delays.
• Process incoming paperwork, route documents appropriately, and assist with chart audits.
• Support customer service and reception areas as needed by answering phones and greeting clients.
• File and retrieve patient charts securely; ensure confidentiality at all times.
• Contact clients to confirm receipt of equipment and satisfaction with services.
• Provide administrative assistance to ATPs, billing, and management staff.
• Maintain a clean, organized workspace and attend meetings or trainings as scheduled.

Qualifications

Physical Requirements

Work Environment

Why Join Action Seating & Mobility