Medical Assistant

Job Description

Job Description

Description : About Us

Coastline Orthopaedic Associates has been proudly serving the Orange County community for over 30 years, providing comprehensive orthopaedic care with a commitment to excellence and patient satisfaction. Our busy, well-established practice is seeking a professional Front Desk Medical Assistant to be the welcoming face of our healthcare team.

Position Overview

We are looking for an organized and personable Front Desk Medical Assistant to manage patient interactions, scheduling, and administrative duties in our fast-paced orthopaedic office. This role is essential to ensuring smooth operations and exceptional patient experiences from check-in to check-out.

Key Responsibilities

• Greet patients and visitors in a professional, friendly manner
• Schedule and confirm patient appointments efficiently
• Check patients in and out of the system
• Collect patient copays, deductibles, and outstanding balances
• Verify insurance coverage and obtain authorizations
• Update patient demographic and insurance information
• Answer multi-line phone system and direct calls appropriately
• Coordinate referrals to other healthcare providers
• Manage patient records and maintain confidentiality (HIPAA compliance)
• Process patient registration forms and consent documents
• Handle appointment cancellations and rescheduling
• Assist with insurance claims and billing inquiries
• Maintain organized filing systems and office supplies
• Support other administrative tasks as needed

What We Offer

How to Apply

Please submit your resume to apply

Requirements :

Required Qualifications

Essential Skills