The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 03949 Lafayette IN
Shipping Specialists are responsible for packaging and preparing all Antique Candle Co.You will get to work in a fast, fun and friendly work setting while getting to make some of the best smelling ...Mostrar más
England is Now Hiring Dedicated CDL-A Team Truck Drivers!.Drivers Average $116,000 Annually per Driver*.No Team? No Problem! We Will MATCH Solo Drivers!.This Dedicated Team Route Offers:.Drivers av...Mostrar más
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.This role will play an active role in Core Component sourcing effor...Mostrar más
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs.Store employees maintain well-stocked invent...Mostrar más
Inpatient Facility: Looking for an experienced in the Crawfordsville, Indiana area.Below you will find the Position Overview with all the detail regarding the position.Position Overview Job Title: ...Mostrar más
Are you looking for a company that values your skills, fosters your growth, and allows you to pursue your passion? Footlocker is the company to consider! As a part-time or full-time Stock Associate...Mostrar más
INSIGHT PEST SOLUTIONS Equal Opportunity Employer All qualified applicants are encouraged to apply, regardless of race, color, religion, national origin or ancestry, sex, disability, or age.We are ...Mostrar más
Fuel is one of the most vital components of the Army National Guard.It’s what keeps Soldiers pushing onward, and as a Petroleum Supply Specialist, you’ll make sure they’ll never run out.In this pos...Mostrar más
Why Drive for Decker Truck Line?.At Decker Truck Line, drivers aren't just filling seats - they're building careers.With strong pay, modern equipment, and a culture that rewards performance and exp...Mostrar más
As a store associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best.You'll enhance the customer shopping experience by wo...Mostrar más
Company Driver | Drop and Hook.Climate Express Drivers make America Great one Mile at a time, and they run a lot of miles!!!!!!.EQUIPMENT: 2022 or Newer Volvo 760, automatic trucks.Volvos are the s...Mostrar más
Lafayette, IN (Relocation Assistance Available).Meet your Talent Advisor Kelly Maxwell.Join a growing, technology-driven manufacturing company in Lafayette, IN as a Customer Solutions Engineer.In t...Mostrar más
Orthopedic Surgery Opening in Crawfordsville, IN.Located 135 miles from Chicago, IL and 45 miles from Indianapolis, IN.Seeking a Board Certified/Board Eligible Orthopedic Surgeon to join an excelle...Mostrar más
Work one weekend a month, two weeks a year over the summer in the Army Reserves.The 209th Quartermaster Company in Lafayette, Indiana has multiple vacancies for an entry level Automated Logistical ...Mostrar más
At Lilly, we unite caring with discovery to make life better for people around the world.We are a global healthcare leader headquartered in Indianapolis, Indiana.Our employees around the world work...Mostrar más
Join the Team That Fuels Your Favorite Beverages.At WP Beverages, we're proud to be a leading distributor of iconic brands like Pepsi, Mountain Dew, Gatorade, Lipton, Klarbrunn, Starbucks, Rockstar...Mostrar más
Get a maximum of $400 in bonuses in Indianapolis.Earn $100 for every 10 rides in 7 days (limit 4).Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that n...Mostrar más
Service Parts Buyer - Planning Administration.Location: Lafayette, IN, US, 47905.Position Summary: This role is responsible for cost analysis, supplier business relationships, and contract negotiat...Mostrar más
