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Teller - Full Time
Teller - Full TimeAustin Telco Federal Credit Union • Round Rock, TX, US
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Teller - Full Time

Teller - Full Time

Austin Telco Federal Credit Union • Round Rock, TX, US
Hace 13 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description
Description:

Teller – University Oaks| Location: 121 University Oaks Blvd, Round Rock, TX 78665 |Schedule: Monday–Friday, 8:00 AM -5:45 PM and rotating Saturdays: 8:45 AM - 12:15 PM | Starting Pay: $41,600 per year | FLSA Status: Nonexempt


At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. If you’re someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Teller position could be your next great opportunity. Come grow with us and make a difference every day.


What You'll Do

Member Service & Transactions

  • Provide accurate, courteous, and prompt service to members in person and by phone
  • Assist members with account inquiries, balances, and general information
  • Process deposits, withdrawals, payments, cash advances, and other account transactions
  • Issue teller checks, cashier checks, and other member-requested items
  • Balance your cash drawer daily and maintain transaction accuracy

Account Support

  • Open new accounts for existing members, ensuring full disclosure of products and fees
  • Close accounts following proper procedures and verification
  • Monitor for potential check and identity scams to protect members and the credit union

Branch Operations

  • Support branch management and assist with coin counter transactions
  • Complete assigned training sessions and stay current on policies and procedures
  • Maintain professionalism, confidentiality, and compliance with all credit union policies
  • Provide support at nearby branch locations when business needs require it

Requirements:

What You Bring

  • High school diploma or equivalent required
  • 6+ months of experience in customer service, cash handling, or banking
  • Strong attention to detail and accuracy in financial transactions
  • Excellent verbal and written communication skills
  • Ability to work effectively in a team-oriented, fast-paced environment
  • Basic proficiency with computers and office software; experience with financial systems a plus
  • Professional demeanor and a commitment to providing exceptional member service
  • Willingness to learn and adapt to new systems, procedures, and member needs
  • Flexibility to work at nearby branches as needed

Preferred Experience

  • Prior credit union or financial institution experience
  • Experience with Symitar/Episys or similar financial systems

Why You’ll Love Working Here: We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

  • Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more
  • Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
  • Retirement Plans: 401(k) with company match and a pension plan
  • Community Engagement: Volunteer opportunities and credit union-sponsored events
  • A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation

Additional Requirements

  • Good credit standing (verified prior to interview)
  • Successful background check and drug screening upon offer

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Teller - Full Time • Round Rock, TX, US

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