SOLUTIONS SALES ARCHITECT

Job Title : Solutions Architect

Branch : Norcross

Department : Sales

Reports to : Vice President

Date : 05 / 08 / 2025

BASIC FUNCTION

The Solutions Architect (SA) is responsible for supporting the outside and inside sales staff by providing pre-sales design, development, assessment, and engineering support. The Managed Services Solutions Architect / Sales Engineer will provide accurate estimates and scope of works to clients by collaborating with vendors, contractors, and the sales team to understand client requirements. He / She will maintain in-depth knowledge of company offerings via training and research. The SA will work with the sales team to assess the lead's potential and alignment with our services and is responsible for ensuring timely completion of estimates.

WORK PERFORMED

Essential Functions :

• Develop detailed project scope of work to summarize in clear terms the system functionality specific to client / end-user needs for each project.
• Work with integrators to calculate an accurate estimation of job hours to complete the project based on the scope of work.
• Establish and maintain working relationships with vendors and subcontractors.
• Obtain material pricing from vendors and organize all the information necessary to create and submit proposals to clients.
• Maintain knowledge on products / solutions / services.
• Maintain a high level of customer satisfaction through account knowledge and dedication, communication, and follow-up.
• Serve as a technical liaison between sales and customers; Ensure effective and efficient cross-team collaboration.

EDUCATION REQUIREMENTS

EXPERIENCE REQUIREMENTS

Additional skills required :

WORK ENVIRONMENT

SPECIAL REQUIREMENTS

BUDGET RESPONSIBILITY