Job Description
Job Description
We are looking for a dedicated Office Assistant to join our clients organization in Portland, Oregon. In this contract role, you will play a vital part in ensuring smooth front desk operations and providing exceptional administrative support. The ideal candidate will bring prior experience in similar roles and bilingual proficiency in Spanish to enhance communication and service delivery.
Responsibilities :
- Welcome visitors and clients in a detail-oriented and friendly manner, ensuring a positive experience.
- Manage client check-ins and schedule appointments efficiently to maintain organized workflows.
- Create and update client charts with accuracy and attention to detail.
- Review and complete client charts while ensuring compliance with organizational standards.
- Scrub reports and compile data as needed to support administrative tasks.
- Handle incoming calls, respond to inquiries, and route calls appropriately.
- Perform a variety of clerical duties such as filing, document preparation, and data entry.
- Utilize CRM systems and computer programs to manage client information and streamline processes.
- Collaborate with team members to maintain a well-functioning and organized office environment.
- Support other administrative tasks as assigned to meet organizational needs.
- Proven experience in administrative or office support roles.
- Familiarity with Epic EMR or similar systems is required.
- Ability to answer inbound calls professionally and provide excellent customer service.
- Strong organizational and clerical skills, including data entry and document management.
- Bilingual in Spanish, with excellent communication skills in both languages.
- Exceptional attention to detail and ability to multitask effectively.
- Demonstrated ability to work collaboratively in a team-oriented environment.