FIELD SERVICE TECHNICIAN

About Wood-Mizer
Wood-Mizer is the world's largest manufacturer of portable sawmills, with over 100,000 mills sold in more than 100 countries. Wood-Mizer provides forestry and timber professionals around the world with a complete line of narrowband portable and industrial sawmills, wideband sawmilling equipment, resaws, edgers, kilns, molders/planers, firewood processing equipment, pallet recycling equipment, material handling equipment, bandsaw blades, and blade maintenance equipment.

Our Culture and Values
Wood-Mizer is dedicated to customer and employee-owner success, putting compassion and values at the heart of the business, and committing to providing high-quality equipment that makes a positive difference in people's lives. Wood-Mizer is a 100% employee-owned company that believes every mill owner is an extension of our Wood-Mizer community - a philosophy that makes both our customers and employee-owners feel at ease.

What Makes Wood-Mizer Stand-Out
At Wood-Mizer, we know our people are the reason for our success. That's why we're proud to be a 100% employee-owned company where every team member has a stake in our future. We're committed to creating a workplace where you can thrive-personally, professionally, and financially. From ownership opportunities to health, growth, and lifestyle perks, we invest in you so that together we can innovate, serve, and succeed.

What We Offer

• • Employee Ownership - Become a true owner through our Employee Stock Ownership Plan (ESOP) and share directly in Wood-Mizer's growth and success.
  • Retirement Savings - Build your future with a 401(k) plus company match into your ESOP account.
  • Performance Incentives - Earn extra rewards tied to your contributions and results.
  • Flexible Pay Options - Choose from multiple pay methods, including our Wages On-Demand program that lets you access earned wages daily.
  • Paid Time Off from Day One - Begin accruing PTO with your first paycheck, plus enjoy paid holidays and additional leave for life events such as marriage, birth, or adoption.
  • Free Health Care Access - Receive FREE access to Wood-Mizer Health Clinics (through Marathon Health) when enrolled in our insurance plan.
  • Comprehensive Insurance - Health, dental, vision, and company-paid life insurance, plus options for supplemental coverage and short- and long-term disability.
  • Community Impact - Be part of our Workplace Giving Programs and receive special recognition and benefits for serving others through donations or volunteer work.
  • Education Assistance - Take advantage of tuition reimbursement to reach your long-term career and learning goals.
  • Annual Allowances - Receive reimbursement for safety boots and glasses, plus yearly funds for Wood-Mizer apparel and branded gear.
  • Everyday Perks - Enjoy company events and outings, free coffee and fruit, birthday and anniversary gift cards, referral bonuses, discounted shipping, and much more.

A Brief Overview

As a Field Service Technician Electrician, you work with customers to troubleshoot equipment issues, create solutions, and ensure a smooth interaction, all while upholding the integrity of Wood-Mizer's core values. This position is knowledgeable in many facets of the organization and will provide guidance, training, and instruction to customers and various members of the team. You will be based locally, but you will also travel and have direct customer contact.

Location: Sandy, OR

What you will do

• Interfaces with customers regarding technical aspects of the organization's products or services.
• Provides problem resolution and troubleshooting to customers over the telephone and in the field.
• Assists with product updates.
• Relays customer feedback regarding products to appropriate personnel in sales, quality assurance, and product management.
• Determines the appropriate method to resolve problems ensuring customer satisfaction and adherence to the organization's policies
• Provides guidance, training, and instruction to non-technical representatives.
• Make service calls or deliveries to Wood-Mizer customers.
• Conduct product demonstrations for the sales department at commercial and industrial shows.
• Complete certification material as required.
• Able to meet minimum DOT requirements.
• Maintain DOT requirements (log books, etc...).
• A minimum of 35% travel is required; weekends may be included

Education Qualifications

• High School Diploma High School Education or Equivalent. Req
• Trade School Certificate Engine Repair, or other mechanical certificate Pref

Experience Qualifications

• 1-3 years Prior Experience with service in the manufacturing field or similar Required Required

Skills and Abilities

• Mechanical Aptitude (High proficiency)
• Knowledge of Hydraulics (Medium proficiency)
• Must be willing to travel (High proficiency)
• Typing skills, telephone skills, and computer literacy (Medium proficiency)
• Working knowledge of Word and Excel (Medium proficiency)

Licenses and Certifications

• Driver's License - MDOT Medical Physical Required

If you want a career, not just a job, apply today and learn how Wood-Mizer employee-owners are making a difference around the world!

Wood-Mizer offers equal employment opportunities to all employees and job applicants and prohibits all forms of discrimination and harassment, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.