Home Equity Mortgage Loan Closer

Home Equity Mortgage Loan Closer

Key responsibilities will include performing closing calls, scheduling signing appointments and meeting monthly productivity goals. You will serve as the primary point of contact during the closing process and will be responsible for reviewing loan approval details with applicants including HELOC product, rate, term, loan amount, payoffs, vesting etc. You will focus on achieving customer delight through successfully establishing customer rapport, setting appropriate expectations, asking probing questions, relationship deepening and executing on all commitments. You will be able to meet production, quality and service standards with emphasis on delivering exquisite customer service. You will be able to articulate difficult and / or complex information in a manner that is clear while conveying compassion to drive customer retention and sales partner confidence. Hours are typically 8 am - 5 pm PST or 11 am EST - 8 pm EST depending on your location and business needs. This is a remote role; must be located within 90 minutes of a local Accenture office.

Basic qualifications include minimum 1 year of mortgage experience with customer contact. NMLS License is required.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

Role location hourly salary range :

• California $21.97 to $47.26
• Cleveland $20.34 to $37.79
• Colorado $21.97 to $40.82
• District of Columbia $23.37 to $43.46
• Illinois $20.34 to $40.82
• Maryland $21.97 to $40.82
• Massachusetts $21.97 to $43.46
• Minnesota $21.97 to $40.82
• New York / New Jersey $20.34 to $47.26
• Washington $23.37 to $43.46

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal employment opportunity statement : We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.