Technical SupportLTS - Video Solutions for Security Professionals • City of Industry, CA, US
No se aceptan más aplicaciones
Technical Support
LTS - Video Solutions for Security Professionals • City of Industry, CA, US
Hace más de 30 días
Tipo de contrato
- A tiempo completo
Descripción del trabajoAbility to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel Domestic and / or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate : CompTIA A+ Fresh graduates will also be considered
Job Description
POSITION OVERVIEW
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
- Maintain an in-depth knowledge of our complete line of products and services.
- Embrace and learn the Video Surveillance / CCTV technologies and their applications.
- Provide product demos and technical training to the sales team and customers.
- Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
- Build and test PC-based DVR systems to customer's specifications.
- Provide prompt and effective customer service and technical support.
- Service customers in an effective and efficient manner; partner with internal teams proactively.
- Answer calls and emails regarding technical support requests and log into ticketing systems.
- Perform other duties as assigned
ESSENTIAL REQUIREMENTS
OTHER REQUIREMENT
EDUCATION
Crear una alerta de empleo para esta búsqueda
Technical Support • City of Industry, CA, US
Ofertas relacionadas
We are named in Top Workplaces NYC for 2024.We are one of the winners of USPAACC's Fast 100 Asian American Business awards.
We are recognized as one of the Top 5000 in Inc.Magazine's Fastest Growing...Mostrar más
Kajabi is in the middle of a once-in-a-decade transformation.After fifteen years, our founders returned to rebuild Kajabi with the same speed, hunger, and grit that sparked the original movement.We...Mostrar más
NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots.We're made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, exper...Mostrar más
We’re looking for a PayPal Technical Support Advisor to perform responsibilities as a Technical Support Advisor.Deliver outstanding service to customers and colleagues.
Stay adaptable to changing pr...Mostrar más
The District Office of Los Angeles is your local team for innovative Baldor-Reliance® and ABB motor solutions.We are known for building long-term business relationships based on trust and local exp...Mostrar más
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity.Q-SYS, our innovative full stack audio, video and control platform, unifies data, devic...Mostrar más
Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner's mentality.
We help businesses develop their "Human Capital" to g...Mostrar más
SUMMARY : The Technical Support Specialist III is a customer service role providing support for VSE employees globally.The duties include customer service and support.
account and access control man...Mostrar más
About the job Enablon Support Specialist (23571-1) Rosemead, CA.Enablon Support Specialist (23571-1) Rosemead, CA.If you post this job on a job board, please do not use company name or salary.Exper...Mostrar más
This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients acro...Mostrar más
Teaches and supervises Aveson students when the regular advisor is absent.The foundation of the organization is the combination of Personalized Mastery Learning (PML), Social Leadership, and Health...Mostrar más
University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Ora...Mostrar más
Domain expert on Environmental Sustainability and Management, specialist on Enablon.Support Specialist with experience in ENABLON L2 & L3 incidents support.
The ideal candidate will handle user inci...Mostrar más
A dynamic team in Brea, CA is seeking a IT Technical and Program Support Associate to join onsite.This is a great opportunity to grow your IT career in a hybrid role that combines technical support...Mostrar más
FeldCare Connects, an app-based referral network, is seeking an enthusiastic, self-motivated Physical Therapist to deliver quality home healthcare to patients of all ages.This position is fo...Mostrar más
Under direct to minimum supervision of the head of the Division, Department, or Program, the non-academic, non-classified short-term support employee will provide services to the department to supp...Mostrar más
Technical Sales Support Specialist, Professional Display Solutions.Epson, a global technology leader recognized for innovation, reliability, and quality, has an exciting opportunity for a.Technical...Mostrar más
The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support.
This senior-level position bridges the gap between f...Mostrar más
Technical Support - Bilingual in Chinese
Universal Processing • Arcadia, CA, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Technical Support Specialist
Kajabi • Newport Beach, CA, United States
A tiempo completo
Última actualización: hace 7 días • Oferta promocionada
Technical Support Specialist
NZXT, Inc. • Monrovia, CA, United States
A tiempo completo
Última actualización: hace 19 días • Oferta promocionada
PayPal Technical Support Advisor
TradeJobsWorkforce • 90091 Los Angeles, CA, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Technical Support Representative
G3 Virtus Solutions, Inc. • Santa Fe Springs, CA, United States
A tiempo completo
Última actualización: hace 19 días • Oferta promocionada
Technical Support Engineer
Acuity Brands • Costa Mesa, CA, United States
A tiempo completo
Última actualización: hace 8 días • Oferta promocionada
Customer Support Specialist - Tax
Asure Software • Santa Ana, CA, United States
A tiempo completo
Última actualización: hace 15 días • Oferta promocionada
Technical Support Specialist III
VSE • Montebello, CA, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Enablon Support Specialist Rosemead, CA
ESR Healthcare • Rosemead, CA, United States
A tiempo completo
Última actualización: hace 19 días • Oferta promocionada
Level 2 Technology Support Specialist
Alcala Consulting Inc • Pasadena, CA, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
On Call Substitute Teacher
Aveson Charter School • Altadena, CA, USA
A tiempo completo
Quick Apply
Última actualización: hace más de 30 días
Business Technical Support Manager 1 - Client Services - FT - Day
University of California • Orange, CA, United States
A tiempo completo
Última actualización: hace 10 días • Oferta promocionada
Enablon Support Specialist
Katalyst Healthcares and Life Sciences • Rosemead, CA, United States
A tiempo completo
Última actualización: hace 17 días • Oferta promocionada
Application Support
Tech Tammina • Brea, CA, United States
A tiempo completo
Última actualización: hace 16 días • Oferta promocionada
Physical Therapist (PT) for Home Health
FeldCare Connects • Altadena, CA, US
A tiempo completo
Quick Apply
Última actualización: hace más de 30 días
Technical Support Short-Term
Coast Community College District • Costa Mesa, CA, United States
Indefinido +1
Última actualización: hace más de 30 días • Oferta promocionada
Senior Technical Sales Support Specialist
Epson America • Los Alamitos, CA, United States
A tiempo completo
Última actualización: hace 13 días • Oferta promocionada
Technical Support Specialist Tier III
Amen Clinics • Costa Mesa, CA, United States
A tiempo completo
Última actualización: hace 15 días • Oferta promocionada