Call Center Representative

A company is looking for a Call Center Representative-SCA. Key Responsibilities Respond to inbound calls regarding eligibility, benefits, claims, and authorization of services Resolve customer service or billing complaints and maintain records of interactions Educate providers on claims submission and perform follow-up tasks to ensure needs are met Required Qualifications High School Diploma required Previous experience with computer applications, such as Microsoft Word and PowerPoint Previous customer service-related experience required Must live within driving distance from El Paso, TX or Tallassee, FL