Rolex Boutique Manager - Bal Harbour

Job Title : Rolex Boutique Manager

Reports to : Store Director

Division : Retail

OVERVIEW

The Rolex Manager will act as an ambassador of Tourneau / Bucherer and be a key point person in

driving and growing the Rolex business within the location. This individual is responsible for

providing clients with an elevated shopping experience, exploring both their immediate and future

needs. The Rolex Manager exhibits the highest regard for delivering first-in-class service by

promoting the company and Rolex to the client, and personally committing to further educate

themselves to enhance their skills. Candidates must have a passion for watches, including the

history of the industry. Be a global thinker and leader who is strategic and able to lead and

develop the watch business.

ESSENTIAL JOB RESPONSIBILITIES

• Actively partner with Store Director and HQ merchandising communicating feedback, trends,

opportunities and objections, proposing solutions to grow and maximize the watch business.

follow-up on requests in-store and online).

Rolex sizing app.

collaboration with the Store Director and the local Marketing / Hospitality Manager and / or CRM

Manager to enhance the client experience.

in close collaboration with the Store Director and the local Marketing / CRM Manager, including

creating innovative activation concepts based on trends and opportunities.

focus on cross-selling, up-selling, client development.

monthly targets.

department targets.

relationships

skillset and utilizing all available tools to grow the business.

partnership.

store, inspiring them to promote the Rolex brand.

relationships and to explore potential events to increase brand awareness and customer loyalty

among new and existing clients.

are professional and gracious

processes

QUALIFICATIONS :

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.