Overpayment Coordinator

Job Requisition ID : 50910

Opening Date : 11 / 21 / 2025

Closing Date : 12 / 08 / 2025

Agency : Department of Human Services

Class Title : EXECUTIVE I - 13851

Skill Option : None

Bilingual Option : None

Salary : Anticipated Salary $5928-$8493 / month ($71136-$101916 / year)

Job Type : Salaried

Category : Full Time

County : Sangamon

Number of Vacancies : 1

Bargaining Unit Code : RC062 Technical Employees AFSCME

Merit Comp Code :

This position is a union position; therefore provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

While not requireda Resume / Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of yourapplication. Failure to upload requested transcripts license and / or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.

Why Work for Illinois

Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Office of Fiscal Services is seeking to hire a dynamic organized detail-oriented coordinator to perform professional work in identifying developing and implementing collection programs for the Bureau of Collections. This position plans organizes and implements procedures for the identification referral of potential administrative support cases for Supplemental Nutrition Assistance Program (SNAP) and Cash Assistance overpayments; prepares small claims complaints; acts as the Bureaus representative in overpayment proceedings; and as liaison between the Family Community Resource Centers and the Bureau of Collections staff regarding overpayments and recovery activities.

Essential Functions

• Serves as an Overpayment Coordinator for the Bureau of Collections.
• Reviews and responds to cases referred by caseworkers / Bureau of Collections staff for recalculations.
• Serves as liaison between the Family Community Resource Centers and the Bureau of Collections staff for recalculations.
• Initiates and prepares periodic reports regarding overpayment and administrative support activity in the designated areas.
• Confers and makes recommendations to management staff regarding the appropriate referral of overpayment and administrative support accounts.
• Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Specialized Skills

Preferred Qualifications

Conditions of Employment

Work Hours : 8 : 30am-5pm Monday-Friday; 1 hour unpaid lunch.

Work Location : 600 E Ash St Springfield Illinois 62703

Office of Fiscal Services

Bureau of Collection Services

Overpayment Review-Field Support Unit A

Agency Contact :

Posting Group : Leadership & Management; Social Services

About the Agency :

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy safe and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion Accessibility Responsibility and Equity.

As a State of Illinois Employee you will receive a robust benefit package that includes the following :

For more information about our benefits please follow this link : position DOES contain Specialized Skills (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.

Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.

If you have questions about how to apply please see the following resources :

State employees : Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees : on click Application Procedures in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses :

Required Experience :

IC

Key Skills

Corporate Risk Management,Electronics,Infection Control,Bakery,ELV,Accident Investigation

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 5928 - 8493