A company is looking for a Customer Success Manager, US Remote.
Key Responsibilities
Maintain monthly recurring revenue by driving product adoption for an assigned customer portfolio
Own the full renewal lifecycle, including forecasting, risk identification, and contract execution
Develop multi-threaded customer relationships and analyze customer health metrics to execute retention strategies
Required Qualifications
1-3 years of experience in customer success, account management, or related fields
Proven track record of meeting or exceeding customer retention and satisfaction goals
Strong balance of technical aptitude and customer-facing skills
Experience engaging with various customer stakeholders
BS or equivalent education and relevant experience
Customer Success Manager • Reno, Nevada, United States
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