Now Hiring: Customer Service Representative
Location: Hayward, CA| Schedule: Full-Time, Non-Exempt (M–F Dayshift)
Serve with Excellence. Support with Care.
At Mygrant Glass, we’re looking for a dependable Customer Service Representative to provide essential support to our customers and branch operations. In this role, you’ll be the first point of contact for clients—handling calls, processing orders and payments, and ensuring professional, accurate, and timely service. You’ll also assist with returns, account management, and inventory coordination, helping to maintain efficiency and accuracy across the branch.
As a key team member, you’ll manage customer interactions with professionalism and attention to detail, while supporting both colleagues and customers with patience and care. This role is critical to maintaining Mygrant’s high standards of service and operational excellence.
Why Join Mygrant Glass?
We’re the largest independent auto glass distributor in the United States—but we operate with the values of a family-owned company. We value safety, teamwork, and providing opportunities for growth.
We offer:
Competitive hourly pay
Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holiday pay
On-the-job training and advancement opportunities
Stable, Monday–Friday schedule with limited weekend hours
Customer Service Representative
Non-Exempt
Reports To: Branch Manager
Schedule: M-F Dayshift
POSITION SUMMARY:
A Customer Service Representative works with clients who have orders, complaints or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.
ESSENTIAL JOB FUNCTIONS:
PROFESSIONAL EXPERIENCE, SKILLS, ABILITIES:
EDUCATION REQUIREMENTS
PHYSICAL DEMANDS
This position requires close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); and/or assembly or fabrication of parts at distances close to the eyes; Ability to perceive the nature of sounds at normal speaking levels with or without correction, and making fine discriminations in sound; Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects;. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift.
Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.
BASE SALARY:
The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors, including but not limited to, the individual’s experience, education, certifications, knowledge, skills and geography/ work location, and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation, such as our offered benefits including medical, dental, vision, life insurance, FSA and 401k plan, holiday, sick and vacation days.
This job description is subject to change at any time by the Company.
We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or conditions.
Customer Service Representative - B001 • Hayward, CA, US
AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories.Designed in Los Angeles, AZAZIE disrupts the tr...Mostrar más
Title:Customer Service Representative Job Description:Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.Roles & Responsib...Mostrar más
Green Team of San Jose, a Waste Connections company, is looking for a high energy Customer Service Representative to join our team in San Jose, CA! Previous waste experience would be a huge plus! T...Mostrar más
About the job Remote Customer Care RepresentativeYou will be supporting our clients customers as a first point of contact.In this role, you will be responsible for answering calls, providing produc...Mostrar más
Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and mai...Mostrar más
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Mostrar más
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Mostrar más
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Mostrar más
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support s...Mostrar más
We are currently hiring a dependable and detail-oriented Customer Support Representative to join our team in a structured, full-time role.This position is ideal for individuals who value consistenc...Mostrar más
At Royal Electric Company we provide expert electrical design, construction, and service with builders, contractors and facility owners who value relationships, trust, expertise, and a commitment t...Mostrar más
Job Title: Customer Service Representative.Job Location: San Jose, CA 95138.Interacts with a company's customers to provide them with information to address inquiries regarding products and service...Mostrar más
A customer service representative is focused on serving a customer or client.Remote Customer Her service representatives use phone email chat or social Her media to answer questions place orders an...Mostrar más
Do you want to be part of a global company that's redefining vertical transportation? If so, our client has an opportunity for you.Technical Sales Representative.In this role, you'll be at the fore...Mostrar más
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol...Mostrar más
Customer Service Sales Representative,.Hertz customers by providing helpful, courteous, and quality assistance.This includes consulting with customers on their car rental as a rental sales agent, m...Mostrar más
Staffing Network is looking for a Rental Sales Representative for our client.Hours:8 AM - 5 PM -M- F Job Type:Full-time Salary:$25.The Rental Sales Representative is responsible for acting as the f...Mostrar más
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated profes...Mostrar más
