Entry Level IT Support

A company is looking for an Entry Level IT Support.

Key Responsibilities

Deliver technical support to employees in field and office environments nationwide

Support over 50 applications, providing first-level support primarily via phone

Handle 15-20 support tickets per day while collaborating within a team in a Microsoft-based environment

Required Qualifications

Bachelor's degree (4-year degree required)

Highly motivated with strong initiative

Open-minded and eager to learn

Some IT support understanding, which can be from internships, retail, school, or personal experience

Some customer service experience