Associate Director, People Operations

The Opportunity

We're hiring an Associate Director, People Ops and Programs to operate in a founding People Operations role, reporting to the VP of People. You will own People Ops programs end-to-endstrategy, design, rollout, enablement, measurement, iteration. You will build our core People Ops systems (HRIS, performance / engagement platforms, LMS) and launch reliable workflows and operations to support an employee base that will grow to 150+ over the next 12 months with hundreds of contractors. You will also partner with leaders on complex people issuesproviding coaching, clear recommendations, and structured documentation. This role will grow into a player-coach position as we scale, with the opportunity to build and lead a small Programs / Ops team.

Location : Hybrid TueThu in our SoHo HQ (408 Broadway, NYC).

What You'll Do

Own People Ops programs

• Set strategy, design programs, run launches, enable managers, measure outcomes, and iterate quickly.
• Ship clear cadences, playbooks, templates, and KPIs for onboarding, performance, engagement, and manager enablement.

Systems, tooling, and operations

People Partnership

Process, policy, and compliance

Cross-functional collaboration

What You'll Bring

Bonus Points

Interview Process

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.