Program Assistant - Casa Colibri

Job Description

Job Description

Job Announcement

Mission Inn Program Assistant , Bilingual (Spanish / English)

Position : Program Assistant

Reports to : Casa Colibri Program Manager

Compensation : $23 / hour Full-time, non-exempt position. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.

Deadline : Immediately interviewing on a rolling basis until position is filled.

About the Organization :

Mission Action has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities.

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video.

Program Summary :

Mission Action, a progressive social justice organization dedicated to promoting a just and inclusive society, is seeking a Human Resources Associate. Mission Action, formerly known as Dolores Street Community Services, has been in operation with almost 150 employees and a budget of $14.5 million dollars for over 40 years. Mission Inn is a 52-units supportive residential hotel for youth. We emphasize community building and resident participation. The Mission Inn team provides tenants with opportunities to participate in a variety of community activities, utilizing group environments that will help them share and access information, develop positive support networks, and engage in the broader community. This position requires working onsite daily.

Position Objective :

Under the direct supervision of the Program Manager, the Program Assistant is responsible for assisting in the overall operation of the property; day to day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building; maintains acceptable occupancy level; and develops a supportive environment for all residents. They must also establish and maintain effective working relationships with onsite support services staff, must relate well to people, and exercise good judgment and discretion in dealing with residents, visitors, vendors, support services and staff.

Duties and Responsibilities

Property and Facility Oversight :

• Manage the day-to-day administration of the property with a focus on excellent customer service to tenants;
• Assist the Program Manager to develop, maintain, and ensure compliance with all program policies and procedures to ensure a healthy and safe hotel environment and to comply with all relevant legal and funding regulations and requirements
• Assist the Program Manager in collecting relevant data for government and funders reports and update required reports and disseminating the information as appropriate
• Collaborates with services staff, to ensure a productive team approach to support tenants
• Be available for grievance meetings, eviction proceedings, interviews, and for emergency responses
• Perform regular housekeeping inspections, as required, by observed conditions and reports. Document and report all vacancies to the appropriate staff. Check and secure vacant units.
• Keep legible records on each individual client; Document and report all issues to supervisor.

Occupancy :

Personnel : Hiring and Training :

Other Organizational Duties

Qualifications and Experience :

Mission Action ( www.dscs.org ) is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.