Construction Manager

Description:

Role Overview:

The Construction Manager plays a critical leadership role in the successful execution of commercial roofing projects. This position is responsible for overseeing the day-to-day field operations, ensuring each project is completed safely, on time, within budget, and to the highest standards of quality. The Construction Manager leads a team of Site Supervisors and Crew Leaders while collaborating closely with internal departments, subcontractors, vendors, and clients to maintain operational excellence across all phases of construction.

Core Focus:

Oversee the execution of commercial roofing projects, ensuring alignment with Best Roofing’s rigorous standards for Safety, Quality, and Productivity throughout all phases of construction.Strategically manage resources, including personnel, materials, equipment, and inspections, to ensure that projects are completed on schedule and within budget.Collaborate closely with cross-functional teams, including Project Management, Logistics, and Leadership, to ensure seamless project coordination and adherence to timelines.Foster a culture of operational excellence by consistently applying and promoting the Best Roofing “31 Steps of a Construction Project,” driving continuous improvement across all teams.Lead by example in creating an efficient, collaborative work environment where team members are empowered to meet project objectives and exceed performance expectations.Serve as the primary point of contact for stakeholders on-site, proactively identifying and addressing potential challenges to ensure the successful completion of projects with high client satisfaction.

Key Responsibilities:

• Manage and monitor all field operations, ensuring full compliance with OSHA, RCCS, and internal safety standards.
• Maintain a strong presence on job sites—visiting each assigned project at least once every 24 hours.
• Provide leadership and mentorship to Site Supervisors and Crew Leaders, fostering skill development and adherence to company standards.
• Collaborate with Project Managers to support scheduling, budgeting, and billing goals.
• Utilize project management software (FollowUp CRM and Project Tracking Tools) to monitor progress, update tasks, and maintain accurate project records.
• Coordinate with logistics and warehouse teams to ensure timely material deliveries and equipment availability.
• Work with project management team to prepare and deliver client-facing OPM (Online Project Management) reports that are timely, informative, and professional.
• Participate in weekly logistics scheduling meetings to prioritize job needs and plan resource allocation effectively.
• Lead and participate in quarterly team huddles to recognize team achievements and promote job completion celebrations.
• Conduct performance reviews and support employee development in coordination with the Senior Construction Manager.
• Ensure project documentation is organized and accessible through platforms such as Company Cam and other digital filing systems.
• Support close-out processes including warranty registration, final inspections, and client satisfaction activities.

How We Measure Success:

• Project Execution Excellence: Ensure all assigned projects are completed in full compliance with safety, quality, and productivity standards, exceeding both client expectations and internal benchmarks. -KPI: Consistent achievement of safety and quality metrics, with projects consistently exceeding or meeting industry-standard Job Site Analysis (JSA) inspection scores (minimum 90% success rate).
• Timely Project Completion: Drive the completion of projects within established timelines, managing all phases of the construction process to deliver on schedule. -KPI: On-time delivery of projects, with a focus on maintaining a high percentage of projects completed within the proposed schedule.
• Financial Stewardship: Manage project budgets, resources, and costs to ensure profitability while maintaining high levels of customer satisfaction. -KPI: Achievement of project budget targets, with a focus on minimizing cost overruns and maintaining a DSO (Days Sales Outstanding) rate below company objectives.
• Team Leadership and Development: Foster a positive, high-performance team culture, ensuring effective development, coaching, and mentoring of site supervisors and crew leaders. -KPI: Successful completion of performance reviews, with clear documentation of professional growth and skill development for site supervisors and crew leaders.
• Client Satisfaction and Relationship Management: Ensure that all clients have a positive experience during their project by maintaining strong communication, managing expectations, and addressing concerns promptly. -KPI: High client satisfaction scores, evidenced by consistent positive feedback and repeat business. Resolution of client issues within defined timelines.
• Operational and Regulatory Compliance: Ensure all projects meet or exceed OSHA, RCCS, and other regulatory standards. -KPI: 100% compliance with OSHA and RCCS regulations, with no documented violations during project execution.
• Process Improvement: Continuously improve processes and practices to increase efficiency and reduce project costs, contributing to company-wide strategic goals. -KPI: Identification and implementation of at least one process improvement per quarter, leading to measurable efficiency gains or cost savings.

Skills & Experience:

• 4–6 years of progressive experience in commercial construction, preferably roofing.
• Minimum of 3 years in a leadership or supervisory role.
• Bachelor’s degree in construction management, Engineering, or equivalent experience with industry certifications.
• Proficient in Microsoft Office Suite and construction project management tools (e.g., CRM, Company Cam).
• Strong communication, coaching, and conflict resolution skills.
• Ability to interpret and manage construction budgets, schedules, and work plans.
• Capable of making sound decisions under pressure and adapting to changing field conditions.
• Demonstrated success leading high-performing teams and fostering a culture of accountability and collaboration.

Requirements: