Patient Registrar-Clinic - Full Time

Patient Registrar-Clinic - Full Time

Job Category : Patient Access

Location : Hanover, PA 17331, USA

Monday - Friday varied hours between 7am- 5pm

Will provide coverage at Gettysburg office, travel to other OSS offices as needed

Weekend On Call rotation at Powder Mill

Education : High school diploma or its equivalent required.

Qualifications : One year of experience in the medical field preferred. Knowledge and understanding of medical and billing procedures preferred. Must possess proficient computer skills. Must have the ability to work efficiently and prioritize tasks in a high-volume practice. Must understand the procedures associated with managed care plans. Must have professional and effective communication and customer service skills and be able to deal with many different personalities. Must be able to work both independently and as a member of a team and be willing to assist other team members as needed.

Essential Duties and Responsibilities : Greets patients / visitors in a professional, courteous and helpful manner. Registers patients for his / her scheduled visit with the provider. Ensures all demographic, insurance information, and required forms are gathered and entered into medical record for all patient visits. Scans patient identification and patient insurance card / cards and verifies benefits and eligibility information. Verifies managed care referrals are on file when necessary, per insurance requirements. Collects copays and outstanding balances from patients. Answers telephones promptly, identifies self and directs calls as appropriate. Provides coverage for other receptionists / greeters during absences. Shows flexibility in scheduling as required by the department, including flexibility in work location and on-call assignments. Demonstrates flexibility in performing additional responsibilities that contribute to the improvement of patient care and the well-being of the Practice. Maintains a positive and professional attitude towards patients, co-workers and physicians. Keeps work area orderly and neat. Handles difficult situations tactfully. Issues work and / or gym notes. Schedules appointments. Reconciles daily payments. Participates in staff meetings, attending even when held outside of normal scheduled working hours. Other duties as assigned.

Language Skills : Must be proficient in the English language, both verbally and written, in order to communicate effectively with patients, co-workers, physicians, vendors, and the general public.

Physical Demands : Prolonged sitting. Light physical effort; some standing, walking, bending, reaching, stooping; manual dexterity to operate keyboard and other equipment; detail oriented; able to maintain a pleasant and courteous demeanor under all circumstances. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment : Climate controlled environment with occasional periods of being outside. The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.