Banquet Houseperson

Banquet Houseperson

Banquet Houseperson is responsible for completing a variety of banquet functions, such as setting up tables, serving food items, maintaining the banquet hall clean and organized, ensuring customer satisfaction, transporting tables and equipment, assisting servers, and answering to inquiries from banquet patrons. The essential job requirements are physical fitness, stamina, customer service, teamwork, being able to work at odd hours and in a standing position, and attention to details.

Work Environment

Must be able work in a fast-paced environment.

Majority of work takes place indoors meeting rooms.

Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

Must be able to exert up to 50 pounds of force occasionally, and / or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Frequent bending, kneeling and reaching.

Ability to stand during entire shift.

Expected Hours of Work

Must be flexible to work variable days of the week to include weekends and holidays.

Must be flexible to work variable shifts (days, nights, overnights).

Ten to twelve hour shifts sometimes required.

Education and Experience

Previous front facing guest service experience preferred.

High school diploma or general education degree (GED) preferred.

Principle Duties and Responsibilities (Essential Functions) Include :

Completing a variety of banquet functions, such as setting up tables, serving food items, maintaining the banquet hall clean and organized, ensuring customer satisfaction, transporting tables and equipment, assisting servers, and answering to inquiries from banquet patrons.

Perform other duties or projects as requested by management.

Qualifications and Skills

Excellent organizational skills and attention to detail.

Able to work quickly without compromising quality.

Ability to work with minimal supervision and maintain a high level of performance.

Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

Must be able to stand and exert fast-paced mobility for entire shift.

Ability to work cohesively with co-workers as part of a team.

Must read, write and speak the English language.

Ensure overall guest satisfaction.