Sr Quality Assurance Manager

Senior Quality Manager

The Senior Quality Manager is responsible for leading teams of QA Technicians, Specialists and / or Supervisors that are focused on a specific Quality discipline in our West Warehouse. Their teams perform work to support the functions of BioFires Quality Management System. Senior Quality Managers typically report to Quality Department leadership.

Senior Quality managers train, evaluate, mentor, guide and discipline the teams they lead. In addition, Senior Quality Managers ensure internal and external customer expectations for accuracy and timeliness are met. Senior Quality Managers take necessary action within the Quality system to proactively support problem resolution and continuous improvement using quality principles and system tools. Oversee processes, guide initiatives and steer their teams toward the achievement of goals.

Primary job duties include :

• Perform all work in compliance with company quality procedures and standards.
• Timecard review and approval, quarterly and / or annual performance reviews, recommend / approve merit increases, promotions, hires and terminations.
• Delegate and monitor team workload distribution; consult with senior management regarding resource status and needs.
• Maintain, and report on metrics specific activities of their team.
• Appraise employee performance.
• Implementing and improving Quality System procedures.
• Solicit, review and monitor internal customer feedback. Collaborate with internal customers to improve cross-functional relationships.
• Work with Quality Leadership and other key stakeholders in the prompt resolution of significant quality issues.
• Interface with other department managers to understand priorities and to communicate status.
• Mentor direct reports; assist in skills / career development, provide motivating work environment and accurate feedback on performance.
• Seek and obtain additional professional development and skills.
• Monitor and analyze personnel and process productivity trends.
• Ensure daily tasks and responsibilities are met.
• Create, implement and monitor departmental Goals and Objectives.

Supplemental data includes minimal travel may be needed for training opportunities.

Minimum Qualifications :

OR

Knowledge, Skills, and Abilities include :

Working Conditions and Physical Requirements include :