A company is looking for a Senior Product Owner to enhance customer and agent experiences in digital journeys.
Key Responsibilities
Advocate for a seamless, customer-centric experience across digital journeys
Build partnerships across various teams including Technology, Marketing, and Operations
Maintain and prioritize a transparent product backlog with clear acceptance criteria
Required Qualifications
Bachelor's degree in a relevant field or equivalent experience
10+ years of experience in developing digital capabilities for end users
8+ years of experience working within Scrum / Agile frameworks
Strong analytical and strategic thinking skills
Experience managing multiple projects and priorities
Senior Product Owner • Paterson, New Jersey, United States