Case Manager

Care Management Department Manager

Position Summary : Responsible for the oversight of daily operations staffing and workflows for the Care Management Department. In collaboration with the AVP of Utilization and Care Management leader this professional manages a team of staff composed primarily of nurses and social workers. This team is responsible for providing care management services to the hospital's patient population that consists of care coordination care progression discharge planning and social services. This team also works in collaboration with the medical and nursing staff to manage length of stay and the care of patients at risk for readmission. With the AVP the Manager leads the team in continuous process improvement activities to ensure that patients receive cost-effective high quality and safe care. This professional also collaborates with both hospital and care management leadership to create and achieve department goals and initiatives. This includes supporting the tracking trending and reporting of department metrics that reflect the hospital's financial performance and progress toward patient satisfaction goals. This position provides leadership and supervision to Case Managers Social Workers and support staff and assesses needs plans communicates and designs services that are appropriate to the hospital mission and patient / family needs.

Requirements / Qualifications : Basic professional knowledge equivalent to a Bachelor's degree working knowledge of theory and practice within a specialized field BSN required MSN preferred 5-7 years related experience including supervisory experience Prior experience with inpatient case management / discharge planning required Maryland Registered Nurse License or Intent to achieve MD licensure if out of state Case Mgmt cert preferred within 3-5 yrs of hire