Talent.com
Healthcare Care Advocate (November Start Date) - 243843 (Dallas)
Healthcare Care Advocate (November Start Date) - 243843 (Dallas)Medix • Dallas, TX, United States
Healthcare Care Advocate (November Start Date) - 243843 (Dallas)

Healthcare Care Advocate (November Start Date) - 243843 (Dallas)

Medix • Dallas, TX, United States
Hace 3 días
Tipo de contrato
  • A tiempo completo
  • Indefinido
Descripción del trabajo

We are seeking a proactive and compassionate Care Advocates to join our team in downtown Dallas for a start date of November 24th . In this vital role, you will be responsible for the full care coordination for our members, serving as their primary point of contact through their healthcare journey ( via telephone ).

Start Date : November 24th, 2025

Employment Type : Permanent, Full-Time, Hourly

Location : This role is fully onsite in downtown Dallas.

  • Hybrid Opportunity : Employees can apply for hybrid consideration (up to two days at home) after nine months of employment , provided they consistently meet performance metrics for three consecutive months.

Schedule : Monday-Friday.

  • A schedule will be assigned randomly after the third week of training - candidates must be open to receiving any 8-hour shift between 8 : 00 AM and 8 : 00 PM for their assigned schedule.
  • Alaska Shift : Employees will work one remote Alaska shift from 1 : 00 PM to 11 : 00 PM once a month, for which they will receive 30 days' notice.

    • Compensation & Bonus Pay Opportunity :

  • Pay Range : $21.00 - $25.00 per hour.
  • Overtime : As an hourly position, this role is eligible for overtime.
  • Bonus Opportunity : Employees are also eligible to earn an additional $500 to $1,000 per month based on performance, starting 90 days after hiring. Performance indicators include case-to-consult ratios, scheduling speed, audit success, and overall quality.

    • Role Overview : The ideal candidate for this position is someone who is compassionate, well-organized , and passionate about helping people through challenging healthcare situations. Youll be a key part of supporting members through a critical part of their healthcare journey, making sure everything goes smoothly from beginning to end.

    Key Responsibilities :

  • Primary Point of Contact : Manage full care coordination, maintaining regular and supportive communication with members.
  • Member Education & Support : Educate members on surgical services, assist with provider selection, and schedule all procedures and follow-up appointments.
  • Caseload Management : Oversee a dynamic caseload, building to an average of 90 members at various stages of their care journey.
  • Provider Communication : Request medical records, confirm insurance, and verify appointment details with provider offices on behalf of members.
  • Travel Coordination : Assist with coordinating all necessary travel accommodations, including hotels, flights, and car rentals.
  • Data Management : Log all member interactions and information accurately into the companys CRM system.

    • Qualifications and Skills :

  • Education : An Associate's or Bachelor's degree is required.
  • Experience : Previous experience in a healthcare capacity is highly preferred. We are also open to recent graduates with a healthcare-related degree who are eager to make an immediate impact within healthcare.
  • Communication : Must be comfortable and professional on the phones, as this position requires extensive communication with both patients and provider offices. Strong verbal and written grammar skills are essential.
  • Resilience : Must be able to react well in stressful situations and thrive in a fast-paced environment.
  • Multitasking : Proven ability to juggle multiple member cases simultaneously while maintaining a high standard of care and organization.

    • Benefits Include :

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term & Long-Term Disability
  • Life Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO)
  • Paid Parental Leave
  • Wellness Benefits
    • Crear una alerta de empleo para esta búsqueda

    Care Advocate • Dallas, TX, United States

    Ofertas relacionadas
    Occupational Therapist (OT) - Home Health - PRN

    Occupational Therapist (OT) - Home Health - PRN

    Enhabit Home Health & Hospice • GRAPEVINE, TX, US
    A tiempo completo
    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, E...Mostrar más
    Última actualización: hace 7 días • Oferta promocionada
    Physical Therapist (PT) - Home Health - PRN

    Physical Therapist (PT) - Home Health - PRN

    Enhabit Home Health & Hospice • GRAPEVINE, TX, US
    A tiempo completo
    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, E...Mostrar más
    Última actualización: hace 7 días • Oferta promocionada
    Reignite Your Passion for Nursing – LVN Role

    Reignite Your Passion for Nursing – LVN Role

    Southern Health Partners • Bardwell, TX, United States
    A tiempo completo
    Arimo, "Helvetica Neue", Helvetica, Arial, sans-serif;"> .Ready for a Fresh Start in Nursing?.Your dedication deserves more than long hours and little appreciation. At Mostrar más
    Última actualización: hace 5 horas • Oferta promocionada • Nueva oferta
    Field RN Care Coordinator - Nursing Facilities - Ellis & Johnson Counties, TX

    Field RN Care Coordinator - Nursing Facilities - Ellis & Johnson Counties, TX

    UnitedHealth Group • Ennis, TX, United States
    A tiempo completo
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Travel Physical Therapist

    Travel Physical Therapist

    GLC On-The-Go • Ennis, TX, US
    A tiempo completo
    GLC On-The-Go is seeking a travel Physical Therapist for a travel job in Ennis, Texas.Job Description & Requirements.Pay package is based on 8 hour shifts and 40 hours per week (subject to conf...Mostrar más
    Última actualización: hace 28 días • Oferta promocionada
    Wound Care RN PRN

    Wound Care RN PRN

    Baylor Scott & White Health • Waxahachie, TX, United States
    A tiempo completo
    The clinic has 4 exam rooms and 2 hyperbaric chambers.PRN-as needed, 2-6 shifts per month after orientation.Clinic Hours are Monday-Friday, 7 : 30 AM-4 : 30 PM. Must have some Wound care exposure and kn...Mostrar más
    Última actualización: hace menos de 1 hora • Oferta promocionada • Nueva oferta
    Licensed Marriage and Family Therapist (LMFT)- Outpatient

    Licensed Marriage and Family Therapist (LMFT)- Outpatient

    LifeStance Health • Ennis, TX, US
    A tiempo completo
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    RRT PRN

    RRT PRN

    Medical City Las Colinas • Irving, TX, US
    A tiempo completo +1
    Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities.As a RRT PRN with Medical City Las Colinas you can be a part of an organization that is devoted t...Mostrar más
    Última actualización: hace 17 días • Oferta promocionada
    RN Progressive Care Unit

    RN Progressive Care Unit

    Medical City Healthcare • Lewisville, TX, United States
    A tiempo completo +1
    Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team.Grow your career with an organization committed to delivering respectful, compassionate ...Mostrar más
    Última actualización: hace menos de 1 hora • Oferta promocionada • Nueva oferta
    Behavioral Health Care Advocate - Utilization Management - Remote

    Behavioral Health Care Advocate - Utilization Management - Remote

    UnitedHealth Group • Dallas, TX, United States
    Teletrabajo
    A tiempo completo
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Occupational Therapist (OT) - Home Health - Part Time

    Occupational Therapist (OT) - Home Health - Part Time

    Enhabit Home Health & Hospice • GRAPEVINE, TX, US
    A tiempo completo +1
    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, E...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Physical Therapist (PT)

    Physical Therapist (PT)

    Healthpro Heritage, LLC • Kemp, TX, US
    A tiempo completo
    HealthPro Heritage has a great PRN Home Health Physical Therapist (PT) Opportunity for home health visits in the Kemp, Terrell, and Kaufman areas. Must be a licensed Physical Therapist in the state ...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    US - Patient Care Advocate - Remote but restricted location

    US - Patient Care Advocate - Remote but restricted location

    VXI Global Solutions • Irving, TX, US
    Teletrabajo
    A tiempo completo
    It's fun to work in a company where people truly BELIEVE in what they are doing!.We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate.C...Mostrar más
    Última actualización: hace 9 días • Oferta promocionada
    RN L&D FT Nights

    RN L&D FT Nights

    Baylor Scott & White Health • Frisco, TX, United States
    A tiempo completo
    Baylor Scott & White Medical Center Centennial-Frisco.Full Time Nights / 3 / 12's / 6 : 30 PM - 7 : 00 AM.Two years of recent, full-time experience in L&D, Mother Baby experience is a plus.At Baylor Scot...Mostrar más
    Última actualización: hace menos de 1 hora • Oferta promocionada • Nueva oferta
    Healthcare Care Advocate (November Start Date) - 243843

    Healthcare Care Advocate (November Start Date) - 243843

    Medix • Dallas, TX, US
    A tiempo completo +1
    We are seeking a proactive and compassionate.Dallas for a start date of November 24th.In this vital role, you will be responsible for the full care coordination for our members, serving as their pr...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Licensed Child Therapist (LCSW or LPC)

    Licensed Child Therapist (LCSW or LPC)

    LifeStance Health • Forney, TX, US
    A tiempo completo
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Care Advocate

    Care Advocate

    Medix • Dallas, TX, US
    A tiempo completo
    Customer Engagement Advocate (CEA) handles creating a concierge-level experience for members by navigating them through the surgical continuum. As the company's face to our members, the CEA play...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Physical Therapist-Acute Care- Part-time with Benefits

    Physical Therapist-Acute Care- Part-time with Benefits

    Parkland Health and Hospital System • Dallas, TX, US
    A tiempo parcial
    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada