Virtual Support Representative

Job Description

This is a remote position.

ValueAdd Research and Analytics Solutions LLP is seeking a Virtual Support Representative to join our team. This role will be responsible for providing virtual support to clients and customers, ensuring their needs are met in a timely and professional manner.

Location : United States (Remote)

Responsibilities :

• Respond to customer inquiries via email, chat, and phone
• Provide technical support for software and services
• Troubleshoot issues and provide solutions
• Maintain accurate records of customer interactions
• Collaborate with team members to improve processes and procedures

Qualifications :

Experience :

If you are a motivated and customer-focused individual with a passion for providing excellent support, we want to hear from you. Apply now to join our team at ValueAdd Research and Analytics Solutions LLP!

Requirements

Benefits

Benefits :

Requirements

Excellent communication skills Strong problem-solving abilities Ability to work independently and as part of a team Previous customer service experience preferred Proficiency in Microsoft Office and other relevant software