Senior IT Specialist

A company is looking for a Senior IT Specialist.

Key Responsibilities

Support the operation of personal computing devices, applications, and network resources

Provide hands-on and remote technical assistance to end-users for IT incidents and requests

Monitor and oversee the local technical environment to ensure proper functioning of systems

Required Qualifications and Experience

60-84 months of experience in Information Technology with independent work capability

78 months of technical experience in end-user desktop troubleshooting and support

72 months of experience with ticket management software and video-teleconference equipment

48 months of experience managing IT support in an environment with 75+ staff

24 months of experience with internet-based teleconference software support