Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retention. Lead group coaching call for clients in our program suite Creating OR curating content/curriculum for our students to grow their businesses. Reporting on total client count, satisfaction % based on feedback surveys, client success and other various metrics related to the overall client experience Handling escalations and refund requests when they arise and creating a refund or escalations response process for future consistency Curate or host group calls with guest experts/SME's for the benefit of the students. Updating client interactions within Infusionsoft/Pipedrive, (our CRMs) Responsible for the management client FB groups, including internal promotions, promo content, and virtual events. Managing updates to content for all programs, and training the CS team members on the curriculum. Also responsible for the promotion of content updates to the clients either through the FB groups, text blasts, or through email Manage a team of 2-3 people who can aid in client success in these key areas: Branding, Offer & Copywriting advice, Mindset/Fundamentals of business, Sales & Objection Handling, Media Buying/Paid Advertising, and Funnels. Managing involves: Hiring talent, training talent, managing & maintaining performance reviews/ratings of talent, managing execution & implementation groups (the system for clients to be held accountable and move through the program) Interview & manage case study material: Client interviews
Crear una alerta de empleo para esta búsqueda
Client Success Manager • 77293 Houston, TX, US
Ofertas similares
Client Success Manager
TradeJobsWorkForce•77091 Houston, TX, US
A tiempo completo
Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to ... Mostrar más
Client Solutions Manager (Technology)
Robert Half•Spring, TX, United States
A tiempo completo
JOB REQUISITION**
Client Solutions Manager (Technology)
**LOCATION**
TX THE WOODLANDS
**JOB DESCRIPTION**
**Job Summary**
As a Client Solutions Manager, your responsibilities will include:
+... Mostrar más
Premier Client Banker - PNC Wealth Management
PNC•Spring, TX, United States
A tiempo completo +1
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ... Mostrar más
Telecommute Customer Success Representative
TradeJobsWorkforce•77086 Houston, TX, US
A tiempo completo
As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via... Mostrar más
Client Services Partner
ENFRA LLC•Spring, TX, United States
A tiempo completo
The Client Services Partner is a strategic leader responsible for shaping and executing our client engagement strategy.This individual will play a pivotal role in deepening relationships with key c... Mostrar más
Business Development Manager
Slice Merchant Services•Aldine, TX, US
A tiempo completo
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Mostrar más
Operations Manager
Proaction Careers•Humble, TX, US
A tiempo completo
OPERATIONS MANAGER Position Summary: The Operationsl Manager oversees the full operation of Full Scale Indoor Entertainment, a family entertainment center in Humble, Texas.This role is responsible ... Mostrar más
Remote Client Relations Coordinator
TradeJobsWorkforce•77060 Houston, TX, US
Teletrabajo
A tiempo completo
As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, ... Mostrar más
Client Services Associate
TradeJobsWorkforce•77273 Houston, TX, US
A tiempo completo
As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to provide... Mostrar más
Client Service Associate
Raymond James Financial, Inc.•Spring, TX, United States
A tiempo completo
Essential Duties and Responsibilities**
+ Services daily client inquiries over the phone and in-person, including scheduling meetings and greeting clients
+ Works both independently and within a ... Mostrar más
Client Onboarding Project Manager
Alliance HCM•Spring, TX, United States
A tiempo completo
Client Onboarding Project Manager.Alliance HCM is seeking an experienced Client Onboarding Project Manager to join our team in The Woodlands, TX in a full-time capacity.This role offers the opportu... Mostrar más
Customer Experience Manager
Michaels•Humble, TX, United States
A tiempo completo
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.Lead the omnichannel processes.Maintain store recovery standards to deliver... Mostrar más
Operation Manager
Michaels Stores•Humble, TX, United States
A tiempo completo +1
Store - HSTN-ATASCOCITA, TX
Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well merchandised and well in-stock store by leading and supporting in... Mostrar más
Customer Success Engineer Tech
Beusa Energy•Spring, TX, United States
A tiempo completo
Customer Success Engineer Tech.EWSO The Woodlands Corporate Office - The Woodlands, TX 77380.Level: Experienced Position Type: Full Time Job Shift: Day Education Level: 4 Year Degree Travel Percent... Mostrar más
Product Enablement Manager (Consumer & Gaming)
HP Development Company, L.P.•Spring, TX, United States
A tiempo completo
Product Enablement Manager (Consumer & Gaming).This role is responsible for driving Consumer & Gaming Product Enablement with markets.Segment Strategy for Consumer and Gaming.Articulation, alignmen... Mostrar más
Client Solutions Manager
Slice Merchant Services•Aldine, TX, US
A tiempo completo
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Mostrar más
Senior Client Success Manager
RB Global Inc.•Humble, TX, United States
A tiempo completo
Rouse Services is an industry-leading B2B SaaS/DaaS provider serving the industrial equipment sector.We track over $115 billion in assets and $59 billion in annual transactions, delivering data-dri... Mostrar más
Customer Success Business Operations Manager
Hewlett Packard Enterprise•Spring, TX, United States
A tiempo completo
Customer Success Business Operations ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.Hewlett Packard Enterprise i... Mostrar más
Operations Manager
CVS Health•Humble, TX, United States
A tiempo completo
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who ... Mostrar más
Operations Manager
Oak St. Health•Kingwood, TX, United States
A tiempo completo
We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who c... Mostrar más