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Customer Service Specialist
Customer Service SpecialistVirtualVocations • Chandler, Arizona, United States
Customer Service Specialist

Customer Service Specialist

VirtualVocations • Chandler, Arizona, United States
Hace 4 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for a Customer Service Specialist I in the Customer Service Center.

Key Responsibilities

Respond to and resolve customer inquiries related to bank products and services

Process inbound calls, de-escalate situations, and follow through on customer requests to resolution

Maintain knowledge of banking products and adhere to established service metrics

Required Qualifications

High school diploma or GED required

Minimum of one year of customer service experience required, preferably in banking

Minimum of one year of contact center experience or equivalent required

Ability to work independently and manage time effectively in a fast-paced environment

Proficiency in using personal computers and familiarity with Android and Apple products

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Customer Service Specialist • Chandler, Arizona, United States

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