Service Manager - Sheridan Dr / Amherst

Overview

Dunn Tire & Auto is seeking a Service Manager to help lead our service department and deliver a high-quality customer experience. This is a hands-on leadership role focused on team performance, customer service, and daily service operations.. You will work alongside the Store Manager to oversee daily operations, maximize sales, and develop a high-performing team.

If you have a passion for leadership, customer service, and sales, and you're looking for a fast-paced, hands-on management role, this is the perfect opportunity for you.

What You'll Do

• Lead and support daily store operations alongside the Store Manager
• Deliver a world-class customer experience by ensuring every guest receives expert service and recommendations
• Train, coach, and mentor team members, helping them grow in their roles
• Oversee sales performance and profitability, driving the store to meet and exceed goals
• Assist in hiring, onboarding, and scheduling employees to maintain efficient store operations
• Manage inventory levels and ordering, ensuring the right products are available for customers
• Enforce safety protocols and company policies to maintain a safe work environment
• Handle customer inquiries, service issues, and escalations, ensuring high satisfaction
• Support shop operations as needed, including mounting and balancing tires

What Makes You a Great Fit

Why Choose Dunn Tire & Auto?

Dunn Tire & Auto is a company that recognizes and rewards top performers. We provide ongoing training, career development, and leadership opportunities to ensure our Assistant Store Managers have the tools they need to succeed. Whether you're looking to hone your management skills, expand your automotive knowledge, or advance into a Store Manager role, we support your career every step of the way.

What We Offer

Responsibilities

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