Customer Success Representative

A company is looking for a Customer Success Representative to perform customer service activities for internal and external customers.

Key Responsibilities :

Coordinate responses from internal stakeholders to assist in customer inquiries

Execute contract reviews and manage the order entry process across multiple sites

Support Operations and Sales goals while advocating for customer requirements

Required Qualifications :

Bachelor's degree in business or a related field

3+ years of experience in the medical device or related field

Experience with Oracle and Vendor Managed platforms is a plus

Sales and service acumen

Medical Device Manufacturing Customer Service experience preferred