Front Desk Agent

Job Description

Job Description

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Compensation :

$14 per hour

Responsibilities :

• Operate hotel switchboard, take calls and provide information and transfer calls
• Take reservations in person, via email, or over the phone, including group bookings.
• Provide guests with information about hotel amenities, dining, and travel directions.
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.

Qualifications :

About Company

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners