DevOps Developer

Summary

Basic Purpose:

• Responsible for design, implementation and operational support of the technical infrastructure for strategic Company applications and services
• Designs technical solutions and automated operational processes for the next generation Company platforms for automation, availability, performance, scale and cost.
• Ensure the continuous health and reliability of the technical infrastructure, and the applications/services it supports, through Service Level Objectives (SLOs), metrics/Service Level Indicators (SLIs) and continuous operational process improvements.
• Work with Vendors to implement new capabilities and competencies to the Company technical infrastructure.
• Present and explain Company infrastructure and operational processes to clients and industry groups, as needed.
• Contributes to the Future State Architecture for Company services.
• Defines technical standards, such as cloud infrastructure designs, automation standards, technical operations processes and standard tooling.

Job Responsibilities:

• Works within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.
• Translates business requirements into technical designs, considering automation, availability, performance, scale and cost.
• Ensures technical & security best practices along with Company standards are adhered to in the design of technical infrastructure
• Leads technical design sessions and works closely with multiple teams, including application development teams, infrastructure teams, vendors, and clients, if needed, to review the infrastructure designs for new projects.
• Delivers high quality technical infrastructure, on-time, following Company processes.
• Automates the implementation and operational support of the infrastructure.
• Provides estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges.
• Leads technical implementation to ensure the quality of the infrastructure, automation and the overall productivity of the SRE (Service Reliability Engineering) team.
• Owns, communicates and sets expectations of day to day work of the SRE (off-shore and on-shore)
• Tracks Service Level Indicators (SLI) to ensure the health of technical infrastructure and Company services.
• Troubleshoots production issues affecting Company services as needed, taking appropriate corrective actions.
• Conducts preventative maintenance to ensure capacity, scaling, security and availability of Company services.
• Understands dependencies between infrastructure components, vendor software, custom software and other parts of the processing stack that support Company Services

Qualifications:

• Experience with commercial service infrastructure at both a software and infrastructure level
• Functional skills – System Design and Architecture, DevOps / Deployment automation, Troubleshooting, Service Monitoring.
• Passionate teammate who understands and respects personal & cultural differences
• Ability to work under pressure and be highly adaptable
• Strong written and communications skills for collaboration with various teams and upper management
• Solid analytical skills, especially in area of translating business requirements into technical design – with a continuous focus on aligning technical roadmap with the immediate and long-term Business strategy
• Strong aptitude for learning new skills and new technologies.
• Experience within a programming and application system environment, with solid experience and a working knowledge in the following technologies: OS: Linux, Windows Automation: Terraform, Bladelogic, Chef, Jenkins, Ansible, Kubernetes, Helm, Dockers, Cloud: AWS, Azure Scripting: Powershell, Perl, Shell Scripts