Marketing and Special Events Manager| Federal Way Performing Arts and Event Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Marketing and Special Events Manager will be responsible for developing and promoting the facility’s events, including but not limited to venue rentals, concerts, conventions, shows and in-house events. This role demands creativity in developing marketing campaigns that elevate community awareness and engagement. This individual will collaborate with the General Manager to assist, supervise, and coordinate all the activities related to marketing the venue and reach budget goals, while assisting in generating revenue for the facility. They will assist in graphic design, advertising, interactive media, promotions, public relations, and grassroots efforts for events as assigned. This position will also occasionally serve as Supervisor on Duty for other events at the facility.

This role pays a yearly wage of $68,000 to $75,000.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until September 30, 2024

Responsibilities

• Develop, maintain and coordinate event and facility advertising programs and opportunities
• Prepare written proposals; reevaluate potential advertising value of marketing inventory; initiate contractual arrangements; prepare contracts; negotiate terms as required
• Prepare clear and concise advertising/marketing/sponsorship inventory reports
• Implement and administer public relations model; plan, organize, and coordinate all public relations efforts for the facility and its events
• Develop and issue press releases and maintain updated media contact list and relationships
• Regularly review progress of public relations and marketing efforts through report generation
• Assist in developing marketing plans in an effort to generate revenue and provide added value to the event and/or promoter
• Solicitation and development of contracts and relevant sales materials; negotiations of agreements
• Manage and participate in the development and implementation of marketing goals, objectives, policies, and priorities
• Create and place advertising media
• Maintain and create detailed media budgets, settlement reconciliations, and recap summaries for facility events
• Develop new marketing programs and initiatives to maximize ticket sales, such as third-party partnerships, and new media avenues.
• Explore non-traditional marketing opportunities for the facility and its events.
• Perform graphic design using Adobe Photoshop, Illustrator, After Effect and Premiere, etc
• Facilitate effective communication and working relationships across departments and with external partners such as media, clients, promoters, municipal officials, and entertainment agencies to ensure cooperative relationships and campaign success.
• Develop and maintain relationships with promoters, event producers, sub-contractors, tenants and clients including creating and executing applicable letter of agreements.
• Assist in day-of-event operations associated with events.
• Responsible for planning, coordinating, and facilitating the logistics of assigned events; act as liaison for building with all parties and departments involved in the event.
• Provide management of in-house events in accordance with venue policies and procedures, including overseeing event logistics, settlements, managing event budget and post event financial summary, and customer service to ensure event success and client satisfaction.
• Serve as a facility representative at assigned events by enforcing facility policies and procedures; identify and resolve public and event-related complaints in a professional manner ensuring customer satisfaction.
• Perform other duties and responsibilities as assigned.

Qualifications

• Bachelor’s Degree from an accredited college or university with major course work in marketing, public relations, communications, business or other related field
• Minimum 3-5 years of increasingly responsible experience in sales and/or marketing, preferably with a sports facility, convention center, performing arts facility or other multi-purpose public assembly facility
• Strong leadership, organizational and computer skills required
• Detail oriented with excellent organizational skills
• Strong written, verbal and interpersonal skills
• Must be a committed, organized user of social media tools, with an understanding of how to drive programs through digital media, manage database marketing to reach new customers and drive increased revenue.
• Strong work ethic
• Accountable and detail-oriented; must be able to juggle many tasks within time constraints
• Microsoft office applications and word processing skills required, as well as database management, graphic design, PowerPoint
• Strong understanding of social media, web-based advertising and website maintenance
• Team player who is a creative and proactive problem solver
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days when required
• Knowledge of Adobe Photoshop is preferred