Benefits
- 401(k) matching
- Bonus based on performance
- Company car
- Dental insurance
- Health insurance
- Paid time off
- Compitive pay, benefits and flexible hours
- Paid Vacations & Holidays
- Medical Insurance
- Profit-Sharing
- Company Vehicle
- Salary based on experience and qualification
Company and Culture
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description
With a 'One Team' mentality, manage production operations, ensuring jobs are completed according to PuroClean production processes and procedures. Manage all aspects of Franchise production. Keep owner or General Manager updated on production. Manage and improve customer satisfaction, including the resolution of customer complaints. Production processes are performed according to guidelines. Documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations. Production division annual initiatives are completed effectively. A PuroClean Mitigation Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities
Managing Customer and client satisfaction and representing and improving brand operationsNetworking and building relationships with partners and Centers of InfluenceAssigning jobs, managing production teams while overseeing scheduling, completion of work orders and assuming role of production manager as neededIn house Human Resources management, overseeing all aspects of safety and health requirementsOverseeing the status of small and large-loss jobs and communicating processes with management and ownershipMaintaining inventory for equipment, vehicles, and facilities-related maintenance. 'personal ownership'Ensure clear communication with the entire staff, and the ability to manage relationshipsOversee Mitigation Department and ensure goals and Service Agreements are metEnsure proper staffing of mitigation projects and 24 / 7 availabilityQualifications
Focus on personal development, team building, and leadership skills is essentialAttention to detail, aptitude for multitasking, and calm under pressureAptitude with record keeping, easily accessing information, and communicating 'the message'Awareness and respect for safety, using care are caution with teammates and customersStrength with multitasking and handling deadlines, organizational and leadership skillsAbility to learn quickly and flexibly with change and professional challengesIICRC Certifications require2 Years of Management ExperienceAdditional Benefits and Notes
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.J-18808-Ljbffr