Talent.com
Hotel Guest Service Supervisor
Hotel Guest Service SupervisorKinseth Hospitality • Bozeman, Montana, United States, 59715
Hotel Guest Service Supervisor

Hotel Guest Service Supervisor

Kinseth Hospitality • Bozeman, Montana, United States, 59715
Hace 6 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

What we offer :

  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Provides customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.
  • Ensures guest safety by following established security procedures including fire / tornado procedures, key security and guest privacy.
  • Date stamps, sorts, and racks incoming mail, faxes and messages.
  • Manages the hotel reservation system including inventory, rates, data base, system security, reservations, advanced payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
  • Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.
  • Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.
  • Accurately checks out guests and communicates departures with housekeeping staff.
  • Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.
  • Makes, confirms and cancels reservations via telephone, computer and in writing.
  • Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.
  • Posts charges such as room, food, liquor, or telephone, to ledger.
  • Monitors night audit for accuracy, folios, makes assessments on open balances without approved credit and takes appropriate action. Plans and forecasts weekly room sales and prepares month end reports on city ledger and guest trays.
  • Deposits guests' valuables in hotel safe or safe deposit box.
  • Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
  • Required to monitor and maintain front desk coverage at 100% and cover shifts if needed, including audit.
  • Maintains the cleanliness and organization of the hotel lobby and front desk area.
  • KHC POLICIES : Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines / standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

    SUPERVISORY RESPONSIBILITIES : This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager.

    PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

    While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

    PIfa9622e06879-30511-38838482

    Crear una alerta de empleo para esta búsqueda

    Guest Service Supervisor • Bozeman, Montana, United States, 59715

    Ofertas relacionadas
    Earn At Least $1920 For Your First 133 Trips, Guaranteed.

    Earn At Least $1920 For Your First 133 Trips, Guaranteed.

    Uber • Livingston, MO, US
    A tiempo completo +1
    Earn at least $1920 driving with Uber when you complete your first 133 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar más
    Última actualización: hace 12 horas • Oferta promocionada • Nueva oferta
    Travel Physical Therapy Assistant - $1,174 per week

    Travel Physical Therapy Assistant - $1,174 per week

    GO HEALTHCARE, INC. • Livingston, MT, United States
    A tiempo completo
    Go Healthcare is seeking a travel Physical Therapy Assistant for a travel job in Livingston, Montana.Job Description & Requirements Specialty : Physical Therapy Assistant Discipline : Therapy Duratio...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Hotel & Hospitality Food & Beverage Supervisor - Hiring Immediately

    Hotel & Hospitality Food & Beverage Supervisor - Hiring Immediately

    TAPPDiN • Belgrade, MT, United States
    A tiempo completo +1
    Hotel & Hospitality Food & Beverage Supervisor.Don't miss your chance to be TAPPDiN to the next big opportunity in hospitality management. Even if the right role isn't open now, we want to connect w...Mostrar más
    Última actualización: hace 3 días
    Sr Svc Agent / Non-DOT

    Sr Svc Agent / Non-DOT

    Federal Express Corporation • Belgrade, MT, United States
    A tiempo completo
    Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions neces...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    HOTEL GUEST SERVICE SUPERVISOR

    HOTEL GUEST SERVICE SUPERVISOR

    Kinseth • Bozeman, MT, US
    A tiempo completo
    Provides customer service to guests of hotel by performing the following duties.Essential duties and responsibilities include the following. Greets, registers, suggestively sells hotel rooms, issues...Mostrar más
    Última actualización: hace 6 días • Oferta promocionada
    Front Desk Supervisor - Brand New Hyatt Place

    Front Desk Supervisor - Brand New Hyatt Place

    Concord Hospitality • Belgrade, MT, US
    A tiempo completo
    Front Desk Supervisor - Brand New Hyatt Place.New Hotel - $23-$25 - Start Date 10 / 27 / 25 or 11 / 04 / 25.We are hiring a Front Desk Supervisor!. We are looking for associates and leaders that have a pass...Mostrar más
    Última actualización: hace 9 días • Oferta promocionada
    Guest Service Supervisor

    Guest Service Supervisor

    Element Bozeman • Bozeman, Montana, United States
    A tiempo completo
    Quick Apply
    Provides customer service to guests of hotel by performing the following duties.The Guest Service Supervisor is a PM position and weekends are required. ESSENTIAL DUTIES AND RESPONSIBILITIES.Greets,...Mostrar más
    Última actualización: hace 7 días
    Hotel Housekeeping Supervisor

    Hotel Housekeeping Supervisor

    Kinseth Hospitality • Bozeman, MT, US
    A tiempo completo
    Quick Apply
    Health, Dental, Vision and other benefits available after 60 days.Discounts at all Kinseth Hotel Corporation hotels and restaurants . Directs hotel housekeeping program to ensure clean, orderly...Mostrar más
    Última actualización: hace 20 días
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Pray, Montana, US
    Indefinido
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Mostrar más
    Última actualización: hace 21 días • Oferta promocionada
    Travel Physical Therapy Assistant - Paying up to $1,575 / week

    Travel Physical Therapy Assistant - Paying up to $1,575 / week

    Vivian Health • Livingston, MT, United States
    A tiempo completo
    Vivian is looking for Travel Physical Therapy Assistant Therapys in Livingston, Montana paying up to $1,575 / week At Vivian, we ensure your next step is a step forward. That's why we built a jobs mar...Mostrar más
    Última actualización: hace 7 días • Oferta promocionada
    Hotel Guest Service Rep

    Hotel Guest Service Rep

    Kinseth Hospitality • Bozeman, MT, US
    A tiempo completo
    Quick Apply
    This is an evening position that requires weekend shifts.Health, Dental, Vision and other benefits available after 60 days. Discounts at all Kinseth Hotel Corporation hotels and restaurants .Pr...Mostrar más
    Última actualización: hace más de 30 días
    Teller - Livingston - 30hrs

    Teller - Livingston - 30hrs

    WELLS FARGO BANK • LIVINGSTON, Montana, United States of America
    A tiempo completo
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...Mostrar más
    Última actualización: hace 16 días • Oferta promocionada
    Travel Physical Therapy Assistant - $1,115 per week

    Travel Physical Therapy Assistant - $1,115 per week

    MedAdventures • Livingston, MT, United States
    A tiempo completo
    MedAdventures is seeking a travel Physical Therapy Assistant for a travel job in Livingston, Montana.Job Description & Requirements Specialty : Physical Therapy Assistant Discipline : Therapy Start D...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Hotel Housekeeping Supervisor - Hiring Immediately

    Hotel Housekeeping Supervisor - Hiring Immediately

    TAPPDiN • Belgrade, MT, United States
    A tiempo completo +1
    Great hospitality careers are built on connection — and that's what TAPPDiN is all about.If you don't see the right role today, submit your info to join our candidate pool.You'll stay TAPPDiN to fu...Mostrar más
    Última actualización: hace 3 días
    Team Leader - Big Sky

    Team Leader - Big Sky

    SKi Butlers • Big Sky, MT, US
    A tiempo completo
    Seasonal, full time roles available.Expect weekend and holiday work.Valid Drivers License required.Daily operations broken into morning and evening shifts. Previous hospitality experience preferred,...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Travel Physical Therapy Assistant

    Travel Physical Therapy Assistant

    MedAdventures • Livingston, MT, US
    A tiempo completo
    MedAdventures is seeking a travel Physical Therapy Assistant for a travel job in Livingston, Montana.Job Description & Requirements. MedAdventures Job ID #56626060.Pay package is based on 8 hour...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Part-time gig : Earn at least $1920 in your first 133 trips.

    Part-time gig : Earn at least $1920 in your first 133 trips.

    Uber • Livingston, MO, US
    A tiempo completo +1
    Earn at least $1920 driving with Uber when you complete your first 133 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar más
    Última actualización: hace 12 horas • Oferta promocionada • Nueva oferta
    Travel Nurse RN - Long Term Care (LTC) Long Term Care - $1,649 per week

    Travel Nurse RN - Long Term Care (LTC) Long Term Care - $1,649 per week

    Coast Medical Service • Livingston, MT, United States
    A tiempo completo
    Coast Medical Service is seeking a travel nurse RN Long Term Care (LTC) Long Term Care for a travel nursing job in Livingston, Montana. Job Description & Requirements.Coast Medical Service is a nati...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada