Texas Licensed Senior Technical Account Manager

A company is looking for a Senior Technical Account Manager.

Key Responsibilities

Act as the primary liaison for assigned technical customer accounts, ensuring engagement and satisfaction

Monitor account health, identify upsell opportunities, and support renewal discussions to drive revenue growth

Collaborate with internal teams to ensure a seamless customer experience and facilitate training opportunities

Required Qualifications

Bachelor's degree or equivalent professional experience

5+ years of experience in account management, customer success, or a related technical role

Familiarity with GIS technologies, IT systems, APIs, or enterprise integration workflows

Experience in SaaS, cloud services, or technology-enabled environments is preferred

Proficiency with CRM and customer success platforms such as Salesforce or Gainsight