Director, Customer Success - Adaptive Planning - JR-0101429

Join Our Team at Workday

• Your work days are brighter here.
• We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop, and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

At Workday, we're passionate about helping our customers achieve meaningful outcomes and lasting success with our products. We're looking for a passionate, strategic, and people-first Senior Manager, Customer Success to lead a team of exceptional Customer Success Managers (CSMs) who partner with customers to help them achieve measurable outcomes and lasting value with Workday, specifically Adaptive Planning. As a key leader within Workday's Customer Success organization, you will define regional strategies, coach and empower people leaders, and partner across Sales, Services, and Product teams to ensure our customers realize measurable business impact. You'll bring vision, operational excellence, and a customer-first mindset to every interaction both inside and outside of Workday.

About the Role

What You'll Be Doing

About You

Basic Qualifications