Head of Product

Job Description

Client Summary:

• Focuses on helping patients with non-clinical financial and logistical challenges during treatment.
• Strong social mission inspired by the founder's personal journey with cancer, diagnosed in January last year.
• Founded in 2021 with an initial focus on cancer patients, but plans to support all patients regardless of diagnosis.

Key insights from the founder's experience:

• Patients hesitate to ask a specific person for help to avoid feelings of obligation or dependency.
• Patients' needs constantly change, making it challenging to predict what is needed.
• People want to help but often don't know how.

Platform features:

• Utilizes a unique combination of digital health and fintech tools.
• Facilitates payments to address non-clinical aspects of care.
• De-stigmatizes asking for help.
• Aims to ensure financial challenges don't affect the quality of care patients receive.

Position Responsibilities:

• Product Strategy and Vision: Develop and execute a compelling product vision and strategy that aligns with the mission and goals.
• Product Development: Oversee the entire product lifecycle, from ideation to launch and beyond. Ensure products are developed on time, within scope, and with high quality.
• UX/UI Design: Understand and advocate for exceptional user experience and interface design. Potentially recruit and integrate a strong UX/UI professional to enhance the team’s capabilities.
• Data and Analytics: Leverage data and analytics to inform product decisions, improve user engagement, and drive product improvements.
• Team Leadership: Build, mentor, and lead a high-performing product team. Foster a collaborative and innovative culture.
• Stakeholder Collaboration: Work closely with engineering, marketing, sales, and customer success teams to ensure product success and alignment with business objectives.
• Market Research: Stay abreast of industry trends, competitor products, and customer needs. Use this knowledge to inform product development and positioning.
• Customer Focus: Advocate for the customer by understanding their needs and pain points. Ensure the voice of the customer is reflected in product decisions.
• Agile Methodologies: Implement and promote agile methodologies to enhance product development processes and deliver high-quality products efficiently.

Experience & Skills:
Required Experience and Qualifications:

• Experience: 10+ years of product management experience in the SaaS/PaaS space, with a focus on healthcare technology, hospital RCM, and patient engagement solutions.
• Expertise: Deep understanding of product development, UX/UI design, and data and analytics.
• Track Record: Proven success in building "sticky" products that drive user engagement and retention.
• Leadership: Strong leadership and team-building skills. Experience in managing and scaling product teams.
• Analytical Skills: Strong analytical and problem-solving abilities. Proficient in using data to drive product decisions.
• Communication: Excellent communication and interpersonal skills. Ability to articulate complex ideas clearly and persuasively.
• Education: Bachelor’s degree in a related field. An advanced degree (MBA, MS, etc.) is a plus.
• Agility: Comfortable working in a fast-paced, agile environment.

Why Join this Company?

• Impact: Play a pivotal role in transforming the healthcare industry.
• Innovation: Work with cutting-edge technology and be part of a company that values innovation and creativity.
• Growth: Enjoy opportunities for professional growth and career advancement.
• Culture: Join a collaborative, supportive, and mission-driven team.

Compensation $175k-$200k, Health Insurance is in the works, Flex PTO