Solutions and Delivery Manager

The Mission

As the Manager, Solutions & Delivery , being the critical bridge between our clients and our global delivery teams. Your role is to translate abstract research goals (e.g., "Make the model wittier" ) into concrete, executable engineering standards (SOPs), ensuring we deliver the "Golden Standard" of data every time.

Key Responsibilities

1. Pre-Sales Solutioning & Technical Scoping

• Requirement Translation : Partner with the Account manager during early client engagements to analyze complex technical requirements. Translate vague requests (e.g., "Improve safety boundaries") into specific data strategies (e.g., "Adversarial Red Teaming protocols").
• Pilot Architecture : Lead the design and execution of Proof of Concept (POC) pilots. Define the initial prompt sets, grading rubrics, and success metrics to win client confidence.

2. Delivery Architecture & SOP Engineering

3. Quality Assurance & Dual-Evaluation

4. Resource Orchestration

Requirements