Billing and Collections Specialist

Job Title

Performs intermediate-level customer service and administrative duties, including processing utility payments, assisting customers in person and over the phone, addressing billing inquiries and service complaints, submitting work requests, and maintaining accurate records. Responsible for opening and closing daily cash balances and ensuring proper reconciliation of transactions. This position reports to the Assistant Billing & Collections Manager. This position does not have supervisory responsibilities.

Salary : $50,398.40 - $61,755.20 Annually

Location : Apex, NC

Job Type : Full-Time

Closing Date : 10 / 30 / 2025 at 11 : 59 PM Eastern Time (US & Canada)