Security Officer - Hilton Cleveland Downtown

Security Officer

Hilton Cleveland Downtown is looking for a Security Officer to join the team! Located in the heart of the city and connected to the Huntington Convention Center, Hilton Cleveland Downtown offers stunning views of Lake Erie and the skyline from sleek, modern guest rooms. It features top-tier amenities including an indoor pool, fitness center, and multiple dining venues like The Burnham Restaurant and Bar 32. With easy access to the Rock & Roll Hall of Fame, sports venues, and entertainment districts, this is more than a workplaceit's a destination.

Classification : Full-Time

Shift : 2nd shift (2 : 00pm - 10 : 30pm) must be available to weekdays, weekends, and holidays.

Pay Rate : The pay rate for this role is $20.50 and is based on applicable and specialized experience and location.

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and / or property
• Promote safe work practices
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :