Assistant Community Engagement Program Manager
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Summary
The Assistant Community Engagement Program Manager will serve as a key liaison, providing comprehensive support to the team and broader client community at the facility. This role is instrumental in advancing the Client's 2030 Digital Equity program while delivering exceptional employee and community engagement experiences through strategic partnership development and innovative event programming.
Key Responsibilities
- Digital Equity & Community Partnership Management
- Support activities to accelerate digital equity at scale for both nonprofit and corporate entities
- Drive a portfolio of social impact partnerships across multiple sectors including education and economic opportunity
- Identify and cultivate new partnership opportunities aligned with the Client's digital equity goals
- Research and evaluate potential community partners for strategic alignment
- Maintain partnership databases and track engagement metrics
Client Team & Community Support
Provide ongoing operational support to Client team & Community Engagement initiativesFacilitate employee engagement activities and programsCoordinate community outreach and volunteer opportunitiesSupport broader Client community engagement strategiesEvent Development & On-Site Experience Delivery
Plan, coordinate, and execute community engagement eventsDevelop innovative on-site experiences that enhance employee satisfactionManage event logistics, vendor coordination, and stakeholder communicationsEnsure all events align with Client's brand standards and corporate objectivesPlan & manage event budgets and resource allocationAdministrative & Site Council Support
Provide direct administrative and coordination support to Client Site Council LeadSupport Client Site Council meeting coordination and executionAssist with Houston Site Council deliverables and strategic initiativesFacilitate communication between Site Council and operational teamsPrepare monthly status updates with progress towards established goalsRequired Qualifications
Bachelor's degree in communications, Public Relations, Event Management, Community Development, or related field2-3 years of experience in community engagement, event planning, or corporate partnershipsExperience working in corporate real estate or facility management environment preferredDemonstrated experience managing multiple projects simultaneouslyTechnical Skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Strong project management capabilitiesDatabase management and reporting skillsCore Competencies
Excellent written and verbal communication skillsStrong organizational and time management abilitiesExceptional attention to detail and accuracyAbility to work independently and as part of a teamCustomer service orientation with professional demeanorProblem-solving and critical thinking skillsPreferred Qualifications
Experience with corporate social responsibility or sustainability programsKnowledge of digital equity initiatives and community developmentEvent planning certification (CMP, CSEP, or similar)Previous experience working with nonprofit organizationsUnderstanding of Client's corporate culture and valuesPerformance Expectations
Deliverables & ReportingSupport monthly deliverables identified by key stakeholders from Client Site Council and Site Operations leadProvide monthly status updates with progress towards established goalsDeliver event execution reports and community engagement metricsSubmit partnership development progress reportsSuccess Metrics :
Community partnership development and activationEmployee engagement program participation ratesEvent execution quality and stakeholder satisfactionSite Council deliverable completion and qualityDigital equity program advancement and impact measurementWorking Conditions
Physical Requirements :Ability to work in office environment with occasional outdoor eventsCapability to lift up to 25 pounds for event setupExtended periods of computer work and phone communicationOccasional travel within Houston metropolitan areaSchedule :
Standard business hours with flexibility for evening / weekend eventsCompensation & Benefits
Cell phone and uniform costs providedStandard JLL benefits package eligibilityLocation : On-site Houston, TX
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth : JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays