Customer Service Rep Team Lead – Tucson -**MUST - Please read in full**
Are you ready to elevate your career in a thriving industry? QDI Surfaces, a trailblazer in the flooring business, is on the lookout for a vibrant and talented Customer Service Representative Team lead to join our bustling Tucson showroom. This role is a pivotal part of our innovative branch employees, offering a dynamic mix of responsibilities to keep you engaged and excited! Attendance and punctuality are a key part of this role.
What You'll Do:
As a Customer Service Rep Team lead:
As a leader, you will need to stay on top of competition and help drive sales to the branch. Taking the lead and setting goals with your team and working with not only our Regional branch manager but the sales manager as well regarding the branch as applicable. Reporting the end of day to Regional Branch Manager daily, including but not limited to account updates and status, arranging deposits, cycle count reporting, etc..
As a customer service rep lead standard duties are listed below not limited to:
Provide a variety of support from walk-in/email/phone customers to other branch employees as well. Such support can include answering customer inquiries regarding stock checks, pricing, product information, order status, delivery and needs. Communicate with other branches on stock and/or order issues.
What You Bring:
***Background checks and drug screening are mandatory***
Benefits:
Job Type: Full-time - Monday thru Friday 7am to 4pm
Pay: $25, Depends on experience. Please provide your salary expectations.
Work Location:
QDI Surfaces - Tucson branch - 3359 N Freeway Bldg 1, Tucson, AZ 85705
How to Apply:
Ready to make a lasting impact as Customer Service Rep Team Lead? Send your resume and cover letter and let your journey with QDI Surfaces begin to @
Why QDI Surfaces?
QDI Surfaces, celebrating 28 years of success, is a family-owned company with a dynamic presence in Arizona, California, Texas and Arkansas. As the largest US supplier of Porcelain and Natural Stone Pavers and Pool Coping, our product line spans Porcelain, Natural Stone, Paver, Pool Coping, SPC Vinyl, Pool Tile, Glass Tile, Setting Materials, and Decorative products. Join us and be part of a company where growth knows no limits!
Company Website:
Work Remotely: No
Customer Service Rep • Tucson, AZ, US
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