Customer Engineer

A company is looking for a Customer Engineer.

Key Responsibilities

Collaborate with customers to determine the best integration approach during pre-sales

Meet deadlines for solution delivery in partnership with Implementation Managers and stakeholders post-sales

Design, build, and deploy applications using SDKs, libraries, and APIs integrated with contact center platforms

Required Qualifications

Experience with Contact Center / Customer Experience platforms (e.g., AWS Connect, Genesys, Five9)

Proficiency with APIs, SDKs, AWS, Git, and coding in Go, Python, and JavaScript

Strong organizational skills to manage complex projects with multiple stakeholders

Consultative approach to problem-solving and relationship building with technical stakeholders

Blend of sales enthusiasm and technical confidence