Talent.com
Client Service Specialist

Client Service Specialist

BambooHRSalt Lake City, UT, US
Hace 15 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Client Service Specialist

Join BambooHR as a Client Service Specialist and help clients with hiring, performance management, and compliance. Gain valuable HR experience while working with a company that values doing the right thing for both clients and employees. Use your digital navigation and problem-solving skills to assist clients who can't get enough of our software. Whether working in-office or remotely, you'll be part of a supportive and fun team dedicated to creating exceptional client experiences.

  • You'll use quick digital navigation and problem-solving skills to answer questions
  • We know people matter, and that is exactly why our Client Service Specialists strive every day to make magical moments with our clients.

A successful Client Service Specialist will :

  • Provide world-class customer service via phone, email, and chat communications with clients
  • Uphold and contribute to a brand of setting people free to do great work
  • Develop an understanding of how information connects in BambooHR products to quickly navigate to the core of client issues
  • Learn how to guide clients in BambooHR performance management, time-tracking, onboarding, and applicant-tracking systems
  • Quickly think on your feet to work through complex questions and come up with creative solutions
  • During training, you'll spend at least 6 hours per day on the phone. After training, your schedule will include 4 hours of phone support and 4 hours of chat support each day.
  • Be proactive in working independently while also thriving in a team-based environment with other Client Service Specialists
  • Keep up to date on new features and products to maximize value for clients
  • Engage in upselling and customer retention activities, utilizing BambooHR strategies to enhance customer satisfaction and loyalty
  • Do your best, focused work, from 9 am to 6 pm, Monday through Friday (no nights or weekends!)
  • What You Need to Get the Job Done :

  • You're available for in-office training during your training (which takes approx. 2 weeks, dependent on performance), before choosing between in-office or remote work
  • Your remote work setup has a dedicated workspace, free from distraction with high-speed, reliable internet
  • You have 1-2 years of relevant customer service or technical troubleshooting experience, with a strong ability to deliver exceptional customer care, take initiative, and exceed client expectations.
  • You have excellent interpersonal communication with clients and co-workers
  • You have talked with customers over the phone, demonstrating a passion for customer care and championing high levels of client satisfaction.
  • You have strong attention to detail and the ability to work in a fast-paced environment
  • You're able to break down complex problems and explain them in a clear and simple way
  • You're articulate and concise in both written (type 40+ words per minute) and oral English communication
  • Demonstrate strong resiliency and the ability to work through difficult situations, thriving in a metric-oriented environment and consistently achieving goals and milestones both during training and throughout the role.
  • AI at BambooHR : At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We're actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we're looking to our existing team members and future hires to share this forward-thinking mindset : individuals who are curious about AI's potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR's impact on setting people free to do great work. Join us in reimagining the future of HR!
  • What You'll Love About Us :

  • A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
  • Comprehensive health, life, and disability insurance
  • Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
  • 401k plans with up to 6% company match
  • $2000 Paid-Paid Vacation bonus
  • EAP through Headspace
  • Check out all our benefits that benefit you
  • About Us :

    At BambooHR, we're building something different : we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth : both professional and personal, both individual and collective.

    We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

    What sets us apart isn't just what we do, but how we do it : with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

    BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer M / F / D / V. Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here. Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

    Crear una alerta de empleo para esta búsqueda

    Client Service Specialist • Salt Lake City, UT, US

    Ofertas relacionadas
    Virtual Client Services Agent

    Virtual Client Services Agent

    American Income Life AOSalt Lake City, UT, US
    A tiempo completo
    Quick Apply
    APPLICANT MUST RESIDE IN THE U.TO BE CONSIDERED FOR THIS POSITION, ALL OTHER APPLICANTS WILL BE IMMEDIATELY DISQUALIFIED • Are you ready to join the forefront of AO’s unparalleled growth?.We a...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Remote Client Relations Coordinator

    Remote Client Relations Coordinator

    TradeJobsWorkforce84075 Syracuse, UT, US
    Teletrabajo
    A tiempo completo
    As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Client Support Specialist (Simplifile)

    Client Support Specialist (Simplifile)

    Utah StaffingProvo, UT, US
    A tiempo completo
    The Client Support Specialist acts as a support resource to our customer base utilizing Simplifile products, services, platform technologies, and workflows. The Client Support Specialist endeavors t...Mostrar másÚltima actualización: hace 6 horas
    • Oferta promocionada
    Client Services Associate

    Client Services Associate

    TradeJobsWorkforce84045 Saratoga Springs, UT, US
    A tiempo completo
    As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Client Services Associate

    Client Services Associate

    Compunnel Inc.South Jordan, UT, US
    A tiempo completo
    Providing dedicated one-on-one support for the client throughout the inheritance process leveraging effective relationship management skills. Proactively communicating with clients by phone and or e...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Payments Customer Support Specialist

    Payments Customer Support Specialist

    VirtualVocationsSalt Lake City, Utah, United States
    A tiempo completo
    A company is looking for a Lead Specialist, Payments Customer Support.Key Responsibilities : Act as the primary contact for internal and external Commercial Payments customers, providing support f...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Client Service Specialist I (Hybrid)

    Client Service Specialist I (Hybrid)

    First Citizens BankSalt Lake City, UT, US
    A tiempo completo
    This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. We are looking for candidates who live within a commutable drivable di...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Client Service Manager

    Client Service Manager

    Arthur J Gallagher & CoMidvale, UT, US
    A tiempo completo
    Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of exc...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Client Service Coordinator

    Client Service Coordinator

    Rose InternationalMidvale, UT, US
    A tiempo completo +1
    Estimated Duration (In months) : .Administrative Assistant, MS Office, Phone Support, Scheduling.Strong communication skills and organizational skills are required. High School Diploma or equivalent.M...Mostrar másÚltima actualización: hace 23 días
    Professional Services Consultant

    Professional Services Consultant

    JobNimbusLehi, UT, US
    A tiempo completo
    Quick Apply
    We are obsessed with the hero's journey at JobNimbus.Every person has a hero's journey.Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU!. This is our “call to adventure” t...Mostrar másÚltima actualización: hace 12 días
    Digital Banking & Treasury Support Specialist

    Digital Banking & Treasury Support Specialist

    Capital Community BankPleasant Grove, UT, USA
    A tiempo completo
    Quick Apply
    We believe that's the true spirit of community banking, where relationships matter and a partnership is formed to match your needs to our financial solutions. We invite you to work with us and exper...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Mortgage Servicing Sr. Specialist

    Mortgage Servicing Sr. Specialist

    Utah StaffingSalt Lake City, UT, US
    A tiempo completo
    Mortgage Servicing Operations Specialist.At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it f...Mostrar másÚltima actualización: hace 7 horas
    • Oferta promocionada
    • Nueva oferta
    Client Account Manager

    Client Account Manager

    PolicyBindSalt Lake City, UT, US
    A tiempo completo
    Location : Remote-First (US) | Contract : 1099 Independent Contractor | Compensation : $60,000 - $75,000 + Uncapped Performance Bonuses. While other companies are playing catch-up with "digital transfo...Mostrar másÚltima actualización: hace 6 horas
    Client Specialist

    Client Specialist

    Barry'sSalt Lake City, Utah, United States, 84106
    A tiempo completo +1
    We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Drive with DoorDash - Flexible Schedule

    Drive with DoorDash - Flexible Schedule

    DoorDashMorgan, UT, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 5 días
    Client Support Specialist

    Client Support Specialist

    isolved Talent Acquisition (formerly ApplicantPro)Sandy, UT, USA
    A tiempo completo
    Quick Apply
    Client Support - Customer Service Rep.PTO) that starts to accrue on your first day, a 401(k) option, flexible spending accounts (FSAs), life insurance, flexible work from home opportunities, a down...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Orthopedic OR RN Circulator

    Orthopedic OR RN Circulator

    Park City Surgical CenterMorgan, UT, US
    A tiempo completo
    The OR Circulator Nurse is responsible for providing safe, efficient, and high-quality perioperative nursing care to patients undergoing surgical procedures in our ambulatory orthopedic setting.Thi...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    • Nueva oferta
    Sr. Credit Services Specialist

    Sr. Credit Services Specialist

    Utah StaffingSalt Lake City, UT, US
    A tiempo completo
    This position provides support for UMB's Consumer Credit Cards specific to the Card Loss Mitigation functions.Complete complex transactional processing while meeting regulatory and compliance guide...Mostrar másÚltima actualización: hace 6 horas