Installer

Description:

WHO WE ARE

Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Continua places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.

OUR CORE VALUES

Strive To Be Great | Do Hard Things | Stronger Together | Own It

ACCOUNTABILITIES:

• Assemble Product
• Safety
• Professionalism

WHAT YOU'LL BE DOING:

• Perform efficient installation and assembly of office furniture within clients’ facilities, including systems furniture, case goods, accessories, wall-hung units, etc.
• Timely completion of the work with a high level of workmanship and a high degree of customer satisfaction.
• Load and unload product from delivery trucks and product from trailers shipped directly to clients.
• Perform site cleanup, remove all cartons and packaging, and ensure a high degree of customer satisfaction with the finished appearance of the site.
• Maintain a positive and cooperative “can do” attitude especially during problem resolution and difficult situations.
• Maintain a neat, clean, professional appearance by being properly uniformed and groomed.
• At the end of each day’s use, clean and ready all vehicles, tools and equipment for the next day’s use.
• Perform other duties as assigned.

WHAT YOU SHOULD HAVE:

• Professionalism in appearance and in manners
• Strong verbal and written communication skills
• Strong customer service attitude and manner: ability to communicate easily and clearly; is polite and cordial in all customer interactions
• Responsiveness to the customer’s requests
• Understanding of customer satisfaction focus of the installation team; ability to consistently meet or exceed the customers’ expectations
• Ability to work in a team environment
• Capability to drive a 24’ straight or cube truck and ability to do so safely
• Maintenance of a good driving record and adherence to all DOT rules and regulations
• Physical strength and stamina required to lift and move furniture, boxes and equipment, often more than 50 pounds
• Ability to understand and interpret installation drawings and installation instruction sheets.
• Ability to properly understand and complete service orders, change orders, delivery tickets and return authorizations.
• Strong work ethic and very ethical approach to the business; is punctual and self-motivated
• Reliable transportation to get to and from work/job sites.
• Mechanical aptitude and knowledge of how to safely use tools and equipment
• Understanding of basic installation processes: unloading, loading, staging, uncartoning, panel assembly, component assembly, cleanup and detailing, lock installations, etc.
• Ability to learn to assemble, fine-tune and detail panels, components, casegoods, seating, filing, tables, etc.
• Ability to work irregular hours and extended shifts, including any out of town assignments
• Interpersonal skills and professional demeanor to interact effectively with a wide range of clients, occasionally under trying circumstances.
• Demonstrated commitment to providing the highest level of customer service and satisfaction.
• Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to or above 50 pounds.

WHAT WE BRING TO THE TABLE:

• A State-of-the-Art Facility with incredible technology throughout and a multitude of workspaces at your disposal
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Quarterly All Company Meetings
• Community Service opportunities
• Company social hours
• Ability to use your talents and strengths to make a positive impact

COMPENSATION AND BENEFITS:

The hiring compensation range for this position is an hourly rate of $21.63-$24.00/hour. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's experience, skills, qualifications, and location, as well as internal equity and market considerations.

Benefits available in this position include:

• Medical, Dental, and Vision insurance
• Company paid Short Term and Long Term Disability insurance
• Critical Illness and Accident Insurance
• HSA, DCA and FSA options available
• Paid time off and holidays
• Paid Parental Leave
• 401k Match (50% of every 1% up to 4%)

DISCLOSURES:

Notice: The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their manager.

Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Continua is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Continua is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.

Requirements: