Global ACS SOM Manager

Global Strategic Operations Manager

Our company is changing the world through digital experiences. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity : We're looking for a strategic, results-oriented Global Strategic Operations Manager to join Adobe's ACS organization. This M40-level people management role will lead a team of high-performing strategic operators and play a critical role in orchestrating global programs, enabling scalable operations, and driving execution across cross-functional initiatives. If you're passionate about solving complex business challenges, operationalizing strategy, and influencing outcomes across global teams, this is your opportunity to make a significant impact.

What You'll Do :

• Lead a Global Strategic Operations Team : Build, coach, and manage a team of strategic operations professionals. Foster a high-performance culture rooted in collaboration, accountability, and operational excellence.
• Drive Strategic Alignment Across ACS : Partner with leaders across ACS to lead planning, execution, and governance of key initiatives-including Value Realization, Professional Services Harmonization, and global operating rhythms, especially as it pertains to Ultimate Success.
• Capacity and Compensation Partnership : Consult on annual and ongoing capacity planning as well as compensation design, partnering with ACS Ops finance, HR, and GTM field teams to ensure workforce alignment to demand. Support Go-To-Market strategies with data-driven insights and resource modeling.
• RTB (Run the Business) Excellence and Process Optimization : Identify inefficiencies and implement scalable solutions. Establish repeatable business rhythms, streamline workflows, and drive continuous improvement across teams and regions.
• Performance Management and Business Inspection : Build and manage robust inspection frameworks and KPIs that track organizational health and drive informed decisions. Support executive reporting and quarterly business reviews.
• Cross-Functional Influence : Collaborate closely with partners in Role Excellence, Product Operations, Field Enablement, and regional Strategic Operations Managers to drive alignment and shared outcomes.
• Compensation Design Partnership : Work in close partnership with Finance and HR teams to inform compensation design that supports strategic objectives and performance incentives.
• Lead Change and Transformation Initiatives : Champion change across the organization. Effectively manage communication, stakeholder engagement, and adoption of new tools, systems, and processes.

What You Need to Succeed :

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.