Team Member : Sales & Operations Titanic Exhibition

About Imagine

We are a group of passionate creative professionals who design, produce, and operate engaging exhibitions and attractions around the world.

Our mission is to entertain, educate, and enlighten audiences with captivating immersive experiences. We firmly believe in the power of storytelling, hands-on interactivity, and experiential design to create transformative journeys.

POSITION SCOPE : The Venue Team Member's primary responsibility is to help enhance guest service inside the venue, to include great guest service, upselling ancillary experiences, photos, and merchandise to our visitors.

ESSENTIAL DUTIES :

• G.R.E.A.T – Guest Service Requirements :
• G reet all guests with a friendly and professional demeanor.
• R elate to the guest by listening to what the guest is communicating.
• E ye Contact- Maintain eye contact with the guest as you are interacting.
• A sk questions to reiterate and ensure you understand the guest needs so that you can assist.
• T hank the guest for coming to our show.
• Remain knowledgeable about our exhibition and product offerings.
• Promote all Mustang products and experiences.
• Work in a variety of positions as needed, including at the ticketing, retail, and inside the show.
• Collaborate with fellow team members to ensure a neat and presentable exhibition. Be mindful of the guest's line of sight.
• Work in character when working within the exhibition to include speaking at an elevated volume to large groups of guests.
• Regularly communicate with the leadership on any outstanding issues, concerns, or guest needs
• Assist with inventory processes for receiving / shipments, damages, and transfers, etc. as per company standards.
• Assist in training new staff / team members.
• Follow all policies and procedures, Knowledge in cash handling procedures for retail, and ticketing where applicable.
• Ability to add, subtract, multiple and divide in all units of measure.
• Any other duties consistent with this job description as may be reasonably requested by management.

PREREQUISITE KNOWLEDGE, SKILLS AND ABILITIES :

PHYSICAL AND MENTAL REQUIREMENTS :

Disclaimer :

This job description is not intended to be all-inclusive, and the employee will perform other reasonably related duties as assigned by management. Imagine Exhibitions Inc. reserves the right to revise or change duties as needed. This description does not constitute a written or implied contract of employment.

The pay range for this role is :

18 - 18 USD per hour(Titanic SLC)

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