Service Technician (Security)

Job Description

Job Description

Salary :

Position Title : Service Technician

OSS Headquarters : Edmond, OK

Location : Edmond, OK / Tulsa

Description :

Orion Security Solutions is seeking a qualified technical security technician for a full-time position to be based in Oklahoma. Orion Security Solutions (OSS) is an elite integration firm with expertise in advanced technical, physical, and information technology (IT) security solutions and distinguishes itself from competitors by employing the industrys best and offering the highest quality solutions to its customers.

The purpose of a Service Technician is to assist in the maintenance and service support of customer systems in addition to aiding the operations team. This position requires the ability to travel regionally, effective time management skills, as well as the ability to organize and support service projects independently.

Minimum Education : High school or GED

Minimum Experience :

4+ years of relevant low voltage and / or security field experience(relevant experience can include supervisory roles,Access Control, Video, and Intrusion Detection System installation, system design, networking, and / or other low voltage system and component installation)

Desired Skill Set :

Proficiency in reading and interpreting blueprints and plans, excellent communication skills (verbal and written), proficiency with G Suite applications and Microsoft Office programs (primarily Word, Excel, and Outlook), programming and operational proficiency with various video surveillance, access control, and other security systems, effective organizational skills, professional conflict resolution skills, working knowledge of cable infrastructure, and other skills that would assist in effectively fulfilling the responsibilities of this position.

Areas of Responsibility :

• Perform service on existing installations and complete projects on time and within budget.
• Work closely with the associatedservice coordinatorto ensure the jobs are properly dispatched and documented
• Maintain transparency with the service coordinator with respect to project status, needs, expectations, and details.
• Coordinate with the customer to ensure the relationship stays strong and the scope of work is properly completed.
• Ensure safety requirements are followed and any incidents are reported.
• Perform other responsibilities assigned or requires based on the needs of OSS.

Travel Requirements :

Travel required.

Physical Requirements :